NetSuite · 6 hours ago
Senior Manager, Content Development – NetSuite Education Services
United States
Full-time
Remote
Senior Level, Lead/Staff
$98K/yr - $200K/yr
10+ years expNetSuite is a part of Oracle, reinventing how people learn in the cloud era. The Senior Manager of Content Development will lead a team responsible for developing an AI-native learning lifecycle and ensuring the accuracy and structure of NetSuite's global learning roadmap.
Cloud ComputingEnterprise SoftwareSaaSElectronicsSoftwareAppsComputerCRMiOS
Responsibilities
CPL Cohort Leadership Lead, coach, and mentor a high-performing team of Curriculum Product Leads (CPLs), fostering strong functional expertise, accountability, and continuous improvement across the cohort to ensure the team meets evolving business needs
AI-Enabled Roadmap Execution Operationalize the global learning roadmap by integrating generative AI tools to accelerate development cycles. Ensure the team effectively leverages AI to scale content availability in alignment with monthly product release milestones
Platform Innovation Drive curriculum design and structure for the NetSuite Next platform. Ensure functional learning paths are optimized for an AI-forward learner experience, emphasizing outcome-based mastery and context-aware guidance
Functional Mastery Anchor Serve as the primary functional liaison with Product Management and Go-to-Market teams. Ensure detailed product specifications and roadmap changes are accurately reflected in the architecture of multi-modal learning solutions
Process & Execution Excellence Apply modern people-management and execution practices - including prioritization, work planning, and coaching - to maximize team effectiveness. Lead the shift from feature-based documentation to durable, business-outcome-driven learning models that remain resilient through UI and platform evolution
Technical Quality & Curriculum Health Own the technical accuracy and long-term health of the curriculum portfolio. Identify high-churn or high-risk learning areas and direct AI-enabled maintenance efforts to prevent content degradation and protect learner trust
Qualification
Required
5 + years of experience leading high-performing technical or functional teams and managing complex processes or programs in a SaaS environment
10 + years of experience in software curriculum architecture, product strategy, or functional instructional design, including aligning digital adoption platforms (DAPs) with eLearning strategies
Demonstrated ability to apply generative AI to content architecture, translation workflows, and learning automation to support global scale and consistency
Proven success guiding teams through major platform transitions and large-scale digital transformations (e.g., NetSuite Classic to NetSuite Next)
Exceptional ability to translate product roadmaps into customer-facing value and align learning strategies with Go-to-Market priorities
Bachelor's degree or equivalent professional experience
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
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