Surf Internet · 20 hours ago
Fiber Splicer Lead
Howell, MI
Full-time
Onsite
Senior LevelSurf Internet is a company that specializes in fiber optics and internet services. The Fiber Splicer Lead is responsible for overseeing advanced fiber splicing, coordinating workflow, managing crews, and ensuring project completion while maintaining safety and quality standards.
Telecom & CommunicationsInternetTechnical SupportTelecommunications
Responsibilities
Schedule day to day work for the splicing team, aerial team, and other field technicians
Coordinate workforce allocation to ensure proper coverage for all planned work, emergency issues, and project demands
Assign projects to splicers and aerial crews, ensuring tasks are clearly communicated and completed on time
Schedule all fiber tests, turnups, inspections, OTDR testing, and related deliverables
Oversee execution of daily and weekly work plans, providing hands on guidance as needed
Monitor progress in the field, confirm task completion, and update leadership on job status
Serve as the onsite technical lead, assisting with escalations and complex repair/restoration efforts
Perform advanced splicing, testing, rearranging, and terminating fiber and copper cables
Validate, interpret, and field verify engineering prints, splicing diagrams, and vendor specifications
Troubleshoot and repair defects using optical, electrical, and mechanical testing equipment
Direct and participate in outage restoration, coordinating resources and splicing plans
Operate aerial lifts, ladders, hydraulic equipment, and perform light digging as needed
Install, repair, and maintain inside plant equipment including routers, ONTs, video devices, and related hardware
Conduct safety assessments and ensure compliance with OSHA, state, and company standards
Interact with customers onsite regarding work being performed, service impacts, and restoration updates
Promote company services when appropriate
Complete all required project documentation, time sheets, DOT logs, test results, and administrative tasks
Identify database discrepancies and provide corrected information to the appropriate department
Qualification
Required
High school diploma or equivalent
Extensive fiber splicing experience; successful completion of splicing test required
Demonstrated leadership experience or prior team lead responsibility in field operations
Strong ability to read engineering plans and technical specifications
Physically able to lift up to 100 lbs., climb poles and ladders, work aloft, and work in confined spaces or all weather conditions
Valid driver's license with satisfactory driving record; ability to drive manual transmission vehicles
Must meet federal and state requirements for operation of company vehicles
Company
Surf Internet
Surf Internet provides fiber and wireless internet services to customers.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$794.6MKey Investors
Macquarie CapitalDigitalBridgeIndiana Connectivity Program
2025-02-21Private Equity· $175M
2025-02-21Debt Financing· $300M
2024-07-22Grant· $2.6M
Leadership Team
Patrick Wheeland
Chief Technology Officer
Kevin Bush
Chief Revenue Officer (CRO)
Recent News
Business Wire
2025-12-17
2025-10-31
Government Technology US
2025-08-22
Company data provided by crunchbase