LER TechForce · 1 week ago
Engineering Systems Support Analyst
LER TechForce is looking for an Engineering Systems Support Analyst/Administrator to work in Auburn Hills. This role will support and maintain engineering systems at the enterprise level, focusing on ALM and Simulation technologies while ensuring effective day-to-day operations.
EducationConsultingHuman ResourcesRecruitingTraining
Responsibilities
ALM & Simulation applications support (installation/configuration) a priority with ECAD application support secondary
Support Software Factory development and support model
Respond to engineering Incident & Service ticket items in queue per priority level
Analyze / troubleshoot issues, develop solutions and actively coordinate follow up with peers as needed
Maintain agreed upon SLA's for incidents and manage catalog tasks effectively
Work with the other IT support teams to manage all operational or project associated requests
Collaborate with peers on projects and assist with other work as available
Keep and manage list of action items/open items and resolution
Maintain communication channels with peers and end users on open issues
Work with IT staff and across functional areas to ensure technological effectiveness
Qualification
Required
Bachelor's degree in IT or (10) years IT experience in lieu of a degree
Five (5) years' experience in IT application development and large-scale end user support
Work experience supporting client-side enterprise ALM (BitBucket, Polarion), Simulation (Altair, ABAQUS, LMS, CHPC & Cloud Visualization, MSC) and ECAD (MentorGraphics)
Familiar / comfortable with various Software Factory development approaches/models (manual, AI driven, Hybrid)
Functional understanding of networking at the workstation/enterprise level
Batch/PowerShell scripting experience a plus
Familiar with Microsoft Windows 11 OS
Demonstrated competency across multiple platforms / OS / DB
Understands and apply solutions based on knowledge of the capabilities and limitations of networks, databases, hardware, software applications and IT services
Understands manufacturing and automotive business environment
Understands and implements appropriate IT security measures
Company
LER TechForce
LER TechForce is an engineering recruiting firm.
H1B Sponsorship
LER TechForce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (84)
2023 (71)
2022 (72)
2021 (73)
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase