Infrastructure Planning - 811 Specialist jobs in United States
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Socket Fiber · 18 hours ago

Infrastructure Planning - 811 Specialist

positionColumbia,MO,US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Socket Fiber is redefining what it means to connect communities by providing high-speed internet access. They are seeking an Infrastructure Planning - 811 Specialist to design and develop GIS applications, ensuring timely and accurate processing of 811 locate tickets and maintaining facility maps.

Telecom & CommunicationsInternetTelecommunicationsTV
badNo H1Bnote

Responsibilities

Serve as the primary liaison between the company and the third-party vendor responsible for reviewing and scrubbing 811 locate tickets
Assist in identifying, troubleshooting, and resolving issues related to locating tickets to ensure timely and accurate processing
Maintain and update facility maps to support accurate locating and operational planning
Ensure all 811 processes and requirements are properly implemented and followed
Review applicable tickets and make outgoing calls when facility locates are required to ensure proper coordination and communication
Conduct research on easements to assess potential locations for fiber installation by Socket
Design and develop maps using Socket’s Geographic Information Systems (GIS) tools
Review and develop instructions to implement existing designs to our contractors
Review new sales quote request to evaluate feasibility and ensure alignment with company capabilities
Fielding calls from installers to assess any issues and provide solutions

Qualification

GIS applicationsTelecommunications knowledge811 experienceData presentationTechnical report interpretationCommunication skillsCollaboration skillsProblem-solving skillsAttention to detailSelf-starter

Required

Demonstrate a high level of attention to detail when maintaining and entering data into the GIS database
The ability to interpret technical reports and drawings, converting them into accurate map layers
Ability to adapt Socket's products into a service that addresses the customer's needs
Possess strong written and verbal communication skills
Proficient in presenting data in a clear and effective manner
Must maintain a valid driver's license and have good driving record

Preferred

Familiarity with GIS systems is preferred but not required
Knowledge of the telecommunications industry
Experience using GIS systems
Experience with 811
Previous telecom or fiber infrastructure experience
Proven ability to communicate effectively with leadership and technical teams
Familiarity with supporting integrations between internal and external systems

Benefits

Competitive pay + bonus potential or performance-based commission
Medical, dental, vision, life, and 401k with match
Free coaching/counseling for employees & families
Free fiber service (if available in your area)
Tuition reimbursement for personal and professional growth
Community engagement opportunities
Culture that values results, effort, and integrity

Company

Socket Fiber

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In 1994, our founders saw a need for a local Missouri internet provider.
dateFounded in 1994
location
Columbia, Missouri, USA
people-size51-200 employees
web-link
https://www.socket.net/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Oak Hill Venture Partners,Pamlico Capital
2025-07-08Private Equity

Recent News

PR Newswire
Socket Telecom Announces Strategic Investment from Oak Hill Capital and Pamlico Capital
2025-07-08
Pulse 2.0
Socket: Software Supply Chain Security Company Raises $40 Million (Series B)
2024-10-29
The Register
Socket plugs in $40M to strengthen software supply chain
2024-10-23
Company data provided by crunchbase