IT Support Technician III jobs in United States
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NW · 19 hours ago

IT Support Technician III

positionFerndale, WA
timeFull-time
remoteOnsite
seniorityMid Level
money$63K/yr - $74K/yr
date4+ years exp

NW Technology is a growing Managed Service Provider that supports IT for various organizations. They are seeking an IT Support Technician III to provide escalation support for help desk and field support teams across the USA, ensuring efficient operation for clients through the proper use of technology.

Renewable Energy
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H1B Sponsor Likelynote

Responsibilities

Provide escalation support for the help desk and field support teams to clients across the USA
Help clients operate more efficiently by implementing the proper use of today's technologies

Qualification

Microsoft 365Microsoft Active DirectoryDesktop Operating SystemsNetworkingVoice-over-IP systemsSurveillance SystemsBasic Ethernet terminationTroubleshooting skillsCustomer-oriented

Required

Degree and 4-6 years' experience
Valid Washington State Driver's license required
Must pass a criminal background check
Must have an advanced understanding and experience in Microsoft 365 (Exchange, SharePoint, OneDrive, Entra AD)
Must have an advanced understanding and experience in Microsoft Active Directory
Must have an advanced understanding and experience in Desktop Operating Systems (Windows 11, Mac OS)
Must have an advanced understanding and experience in Desktop Applications (Outlook, Word, Excel, Teams, OneDrive)
Must have an advanced understanding and experience in Mobile Operating Systems (iOS, Android)
Must have an advanced understanding and experience in Networking (DNS, DHCP, connectivity)
Must have an advanced understanding and experience in Windows networking (File sharing, printing)

Preferred

Voice-over-IP phone systems
Surveillance Systems, Network Video Recorders
Basic Ethernet termination and testing

Benefits

Health, Dental, and Vision Insurance
Paid time off, vacation
Training
Retirement
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Company

NW

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Première licorne française de la transition énergétique, NW est le leader en France du stockage d'électricité avec la JBox®.
dateFounded in 2007
location
Paris, Ile-de-France, FRA
people-size51-200 employees
web-link
https://www.nw-groupe.com/

H1B Sponsorship

NW has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
$1.03B
Key Investors
EIG Global Energy Partners(EIG)RGreen Invest
2026-01-14Debt Financing· $256.2M
2024-10-21Debt Financing· $465.06M
2022-06-29Private Equity· $313.38M

Recent News

eCAP PARTNER
SUMMARY OF DIGITAL FUNDRAISING IN JUNE 2022
2023-01-12
Reuters
French renewable energy company NW Groupe raises 300 million euros
2022-07-03
Capital Finance
RGreen reaffirms its support for NW Groupe by providing it with €300 million
2022-07-03
Company data provided by crunchbase