Accenture · 2 hours ago
Site Reliability Engineer - Dynatrace - 6158762
Charlotte, NC
Full-time
Onsite
Mid Level
$63.08/hr - $73.08/hr
3+ years expAccenture is a leading global professional services company consistently recognized for its workplace culture and diversity. They are seeking a Site Reliability Engineer with expertise in Dynatrace to ensure platform monitoring, reliability, and operational resilience across the Cloud Core ecosystem, focusing on availability and performance in a regulated financial services environment.
ConstructionEnterprise SoftwareConsultingOutsourcingInformation TechnologyBusiness Information SystemsInformation ServicesInfrastructureManagement Consulting
No H1B
Responsibilities
Hands-on work in Dynatrace, including end-to-end configuration, dashboard creation, alert tuning, and root cause analysis
Design, implement, and operate end-to-end monitoring and observability for Cloud Core platforms, including core banking, integrations, and supporting services
Define and manage SLIs, SLOs, and error budgets aligned to business-critical banking services
Monitor platform health across availability, latency, throughput, and error rates, proactively identifying reliability risks
Lead and support incident management, including triage, root cause analysis (RCA), and post-incident reviews
Partner with application, integration, data, and infrastructure teams to embed reliability into system design and delivery
Automate operational tasks and monitoring workflows to reduce manual intervention and mean time to recovery (MTTR)
Support release readiness and change management, ensuring observability and rollback considerations are in place before production deployments
Establish dashboards and reporting for operational visibility across technology and business stakeholders
Qualification
Required
Minimum of 3 years of experience with Dynatrace
Minimum of 3 years of hands-on experience with cloud-native platforms (Azure preferred; AWS/GCP acceptable)
Preferred
Strong understanding of distributed systems, microservices, and event-driven architectures
Experience supporting mission-critical platforms with high availability requirements
Monitoring & Observability
Hands-on expertise in Dynatrace, including end-to-end configuration, dashboard creation, alert tuning, and root cause analysis
Proven experience with monitoring and observability tools such as Dynatrace, Azure Monitor, App Insights, Prometheus, Grafana, Splunk, Datadog, or equivalent
Experience designing actionable alerts and reducing alert fatigue
Strong understanding of logs, metrics, and traces and how to correlate them during incidents
Benefits
Medical
Dental
Vision
Life
Long-term disability coverage
A 401(k) plan
Bonus opportunities
Paid holidays
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Jeff Laue
CEO - Senior Managing Director, Accenture Digital Inside Sales
Aditya Tandon
Intelligent Automation Canada Lead
Recent News
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