Amazon Web Services (AWS) · 5 hours ago
Data Center Technician , DCC Communities
Sterling, VA
Full-time
Onsite
Entry Level
$27/hr - $47/hr
1+ years expAmazon Web Services (AWS) is seeking a Data Center Technician to maintain the operations of their global cloud infrastructure. The role involves hardware and network diagnostics, physical repairs, and participation in an on-call rotation to ensure seamless data center operations.
Artificial Intelligence (AI)Cloud ComputingConsultingSoftwareInformation TechnologyAgentic AIDevOpsWeb Development
No H1B
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to interview, train and onboard new team members
Qualification
Required
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
1+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience
High school or equivalent diploma
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to interview, train and onboard new team members
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Preferred
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience working in a colocation data center facility
2+ years of server hardware troubleshooting and repair experience
2+ years of Linux troubleshooting, such as, firmware flashes, and bios configuration experience
Benefits
EAP
Mental Health Support
Medical Advice Line
401(k) matching
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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