Disability Law Group · 1 day ago
Bilingual Social Security Case Manager - Floater
Troy, MI
Full-time
Hybrid
Entry Level
$19/hr - $25/hr
1+ years expDisability Law Group is a mission-driven law firm focused on Social Security Disability and Veterans’ disability benefits. They are seeking a highly organized and empathetic Social Security Case Manager to support clients through the disability benefits process, managing a caseload of over 600 cases and serving as the main point of contact for clients.
Law Practice
Responsibilities
Manage a caseload of 600+ Social Security disability cases in coordination with assigned attorneys
Serve as the main point of contact for clients, providing regular updates and guidance
Communicate professionally with SSA, DDS, clients, and medical providers
Track and manage deadlines for various stages (Initial, Recon, ALJ, AC, USDC)
Submit evidence and documentation through SSA’s ERE system and internal case management tools (Prevail, Assure)
Conduct pre-hearing final development calls with clients and ensure complete case files for hearings
Ensure briefs and required documents are submitted on time in partnership with attorneys
Flag and follow up on missing medical records or outstanding documentation with records team
Consistently discuss and track MSS (Medical Source Statements) across all relevant cases
Collaborate closely with intake, records, and legal teams to resolve case issues proactively
Support tracking and reporting of department-wide performance metrics
Maintain accurate, up-to-date case notes and documentation in Prevail
Qualification
Required
High school diploma or equivalent; an associate's or bachelor's degree in social work, legal studies, or related field preferred
At least one year of experience in case management, social services, or customer service
Prior experience with USDC cases is a plus
Strong verbal and written communication skills
Excellent organizational skills with the ability to manage multiple cases and deadlines
Proficiency in Microsoft Office and case management software
Attention to detail in preparing and reviewing medical documents
Empathy and patience when working with clients with disabilities
Ability to build strong professional relationships with clients, attorneys, and agency representatives
Proactive in addressing case issues and resolving client concerns
Knowledge of Social Security disability processes or willingness to learn
Benefits
Vision, Dental & Medial Benefits
Volunteer days
Birthday PTO
Wellness programs
Firm-wide engagement activities
Company
Disability Law Group
Disability Law Group exclusively specializes in helping disabled individuals get the disability benefits they deserve.
11-50 employees
Funding
Current Stage
Early StageRecent News
Disability Law Group
2022-11-14
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