N.C. Department of Information Technology · 1 day ago
Professional Development Specialist
Wake County, NC
Full-time
Hybrid
Mid Level
$55K/yr - $70K/yr
3+ years expThe North Carolina Department of Insurance is committed to fostering a culture of continuous learning and professional growth. The Professional Development Specialist will design, implement, and evaluate training programs that enhance employee skills, knowledge, and performance, working closely with department leaders to identify learning needs and ensure compliance with regulatory requirements.
Information Technology & Services
Responsibilities
Assess training needs through surveys, interviews, and performance data
Develop and deliver in-person and virtual training sessions
Create instructional materials, manuals, and e-learning modules
Track and evaluate training effectiveness, making improvements as needed
Create, support and deliver onboarding programs for new hires
Maintain training records and ensure compliance with applicable standards
Serve as the Learning Management System (LMS) Administrator: Managing course content, tracking participation, and generating reports to support HR and organizational goals
Serve as the NC Valuing Individual Performance (NCVIP) Administrator: Assist with creation of SMART goals for employees, support annual NCVIP performance cycle steps, monitor reports for compliance with performance documentation standards
Act as the HR division Safety Officer, ensuring adherence to workplace safety standards and contributing to a secure and healthy environment for all employees
Qualification
Required
Bachelor's degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role; or an equivalent combination of education and experience
Strong knowledge of HR practices
Excellent communication skills
Ability to collaborate across departments to meet organizational objectives
Preferred
Considerable knowledge of techniques and methods of creating and conducting formal and informal training programs. Examples include, Camtasia, Articulate, Workday and SAP
Previous HR generalist experience
Considerable knowledge of theory, practices, and principles of human behavior
Demonstrated skill in organizing training events, assessing needs, evaluating sessions, planning, executing, and adapting training to meet organizational needs
Benefits
12 Annual paid Holidays
North Carolina State Health Plan administered by AETNA
Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
NC State Retirement (TSERS)
WeSave Employee Discounts
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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