Publix Pharmacy · 11 hours ago
Part-Time Associate Tech Support Analyst - LAN/WAN - 3rd Shift
Lakeland Florida
Full-time, Part-time
Onsite
Entry Level
$19.05/hr - $26.65/hr
1+ years expPublix Super Markets, Inc. is the largest employee-owned company in the U.S., driven by a dynamic technology team delivering innovative solutions. They are seeking a part-time Associate Technical Support Analyst to join the LAN/WAN team, responsible for troubleshooting network infrastructure and monitoring alerts from networking devices.
Retail
No H1B
Responsibilities
Level 1/2 troubleshooting of the Publix network infrastructure
Monitoring and responding to alerts from networking devices
Working directly with Telco vendors on circuit outages
Escalating high severity and chronic problems to management
Answering phones and logging incident records
Qualification
Required
High School diploma or equivalent
1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware or applications used in Publix stores, warehouses, or distribution facilities
Experience working with Routers, Switches, DATA/Voice Circuits, and Wireless technologies
Preferred
CCNA, CCENT, CCNP certifications
Experience supporting IP office telephone systems
Experience working with trap receivers and tracing tools
Experience working with industry standard network cabling (Cat5, Cat6, Fiber Optics)
Experience working in an organization utilizing formal processes such as Change Management, Incident/Problem Management and Disaster Recovery
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Company
Publix Pharmacy
Publix proudly launched its first pharmacy in 1986. Today, we have expanded to over 1,300 locations, opening up to 40 new ones annually.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase