Aston Carter · 17 hours ago
Sales Support Assistant
Aston Carter is a growing life science company seeking a Sales Support Assistant to provide essential support to the Commercial Sales team and customers. The role involves managing administrative tasks, customer account setups, and collaboration with multiple departments.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Manage Salesforce Inquiry Case queue for tasks such as new account setup, ERP account migrations, and customer account updates. Will be completing 1–10 accounts per day
Triage department email inboxes, ensuring all messages are reviewed and delegated within 24 hours
Refer complex inquiries to appropriate individuals or departments
Verify and authorize credit limits up to $5,000; coordinate with Finance for higher approvals
Assist with distributor onboarding and e-commerce account maintenance
Provide backup support for Receptionist and Mail Clerk as needed
Coordinate completion of customer forms and documents, working with Legal, Finance, and Quality teams
Qualification
Required
3–5 years of administrative or receptionist experience
Technical Skills: Proficiency in Microsoft Office (Excel, OneNote, Word, Outlook)= ERP/CRM experience required
Outgoing, personable personality, likes interacting and collaborating with others
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Recent News
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