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Jabra · 1 day ago

Sales Support Administrator

United States

Full-time

Remote

Entry Level

$30.29/hr - $48/hr

1+ years exp

Jabra is a company that develops intelligent sound solutions to enhance productivity across various industries. They are seeking a Sales Support Administrator to optimize team workflows, manage customer pricing activities, and support sales management processes to ensure smooth operations within the sales team.

HardwareSoftware

Responsibilities

Optimize team workflows

Establish and manage workflows and processes to efficiently handle the team’s assigned workload

Identify opportunities to streamline and improve existing processes

Support customer pricing activities

Partner with Sales to submit and update customer price requests within defined processes

Assist with pricing‑related questions, helping to resolve issues quickly and professionally

Support the tracking and coordination of special pricing programs, ensuring alignment with price management guidelines

Manage sample orders and tracking

Own the order and tracking process for customer sample and evaluation units requested by Account Managers

Ensure timely communication of status updates to internal stakeholders

Support distribution and channel accounts

Assist distribution and channel account managers with administrative and operational tasks

Provide clear visibility into order status, including order tracking, in‑transit orders, backlog, and inventory on hand

Lead and opportunity management

Support Sales Management and Account Managers with lead management

Monitor and distribute leads from reseller programs, campaigns, and tradeshows to the appropriate owners

Help ensure leads are handled in a timely and consistent way

Coordinate with Marketing

Work closely with Marketing to submit, track, and help expedite customized and standard marketing collateral requests

Support alignment between sales activities and marketing initiatives

Team calendar and coverage coordination

Maintain and update the master team calendar to reflect sales coverage at team meetings, industry tradeshows, channel partner and strategic alliance activities, PTO schedules, and other key events

Help ensure stakeholders have clear visibility into team availability and coverage

Meeting and event coordination

Support management in planning and facilitating virtual and on‑site team meetings

Prepare and maintain agendas, capture key actions and decisions, and follow up on post‑meeting activities

Executive and management support

Provide administrative support to executives and management team members as needed, ensuring high standards of accuracy, confidentiality, and professionalism

Qualification

Sales operationsMicrosoft OfficeCRM systemsOrganizational skillsCommunication skillsCollaboration skills

Required

Bachelor's degree and 1–3 years of relevant experience, or an equivalent combination of education, training, and practical experience

Experience supporting or working within a sales organization. This could include: Sales operations or sales support, Administrative support for sales or commercial teams, Direct experience as part of a sales team

Proficiency with Microsoft Office (e.g., Outlook, Excel, Word, PowerPoint); experience with CRM or ERP systems

Strong collaboration skills and the ability to build and maintain positive cross‑functional relationships

Proven ability to stay organized, manage multiple priorities, and follow through on details in a fast‑paced environment

Clear and professional communication skills, both written and verbal

Benefits

Annual bonuses

Health insurance

A 401(k) plan

Paid vacation and holidays

Company

Jabra

Jabra is a global producer of innovative headset, video and speakerphone solutions.

Founded in 1983

Lowell, Massachusetts, USA

1001-5000 employees

http://www.jabra.com

Funding

Current Stage

Late Stage

Leadership Team

Aurangzeb Khan

SVP & Intelligent Vision Systems

Naveed Alam

Vice President Software Engineering