World Wide Technology · 17 hours ago
Technical Writer
United States
Full-time
Remote
Mid Level
$68K/yr - $103K/yr
4+ years expWorld Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Technical Writer is responsible for driving clear communication of complex technical concepts and solutions, supporting engineers and delivery teams by developing new documentation and refining existing materials.
HardwareSoftwareNetwork Hardware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Closely coordinate with internal and external Project and Product Managers, Engineers, Quality Engineers, and related Subject Matter Experts (SMEs) to gather information and align on project deliverables in accordance with contractual obligations as outlined in Statements of Work (SOWs)
Translate complex technical material into easily understood language and concepts
Closely collaborate with internal and external Project teams to ensure world-class delivery of documentation related to products and services across multiple technologies
Use strong consultancy skills through clear analysis and strategic thinking to guide stakeholders toward effective, sustainable solutions
Produce and edit ad-hoc technical documentation, including user guides, training materials, FAQs, knowledge-based articles, installation guides, design documents, and project reports
Ensure content adheres to defined scope, specifications, and context in accordance with customer expectations and that all content adheres to WWT’s standards for quality, graphics, format, and style
Maintain consistent voice, tone, and style across all materials
Own the documentation lifecycle: drafting, editing, publishing, versioning
Communicate and drive documentation best practices
Maintain documentation repositories and develop content strategies and / or documentation architecture (e.g., Confluence, GitHub, SharePoint)
Develop or enhance standard documentation templates and processes
Familiarity with software development processes (e.g., Agile, CI/CD)
Qualification
Required
Bachelor's degree required
Excellent verbal and written communication skills
Exceptional interviewing, writing, editing, and proofreading skills
Experience delivering technical documentation (4-6 years)
Strong attention to detail and organizational skills
Outstanding creative problem solving / analytical skills
Extraordinary ability to prioritize work effectively in a fast-paced, deadline-driven, multi-project environment
Advanced proficiency in Microsoft Suite products (i.e., Word, Excel, PowerPoint, Visio)
Familiarity with Atlassian products (i.e., Confluence, Jira), TechSmith Snagit, Lucid Software Lucidchart, and Smartsheet
U.S. Citizenship may be required for Federal projects
Ability to obtain Secret Clearance
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
2026-02-05
Company data provided by crunchbase