University of California, San Francisco · 11 hours ago
Template Analyst
San Francisco, CA
Full-time
Onsite
Mid LevelThe University of California, San Francisco is a leading institution focused on health sciences. They are seeking a Template Analyst to support Ambulatory Capacity Management by designing, building, analyzing, and maintaining scheduling templates within EPIC, ensuring efficient scheduling and optimal patient flow.
BiotechnologyNon ProfitEducationHealthcarePharmaceuticalAssociationMedical
Responsibilities
Analyze, design, implement, maintain, audit, and evaluate provider and resource scheduling templates in EPIC
Serve as subject matter expert for template build, design standards, and utilization analysis
Manage and triage incoming provider template change requests
Assess impact of changes on workflows, decision trees, system configuration, and organizational standards
Resolve template build issues in accordance with system-wide template standards
Evaluate scheduling functionality enhancements to improve throughput and patient access
Collaborate with clinic leadership and operations managers to optimize provider schedules
Proactively identify and mitigate barriers affecting ambulatory access and patient flow
Coordinate template improvements to support operational efficiency and capacity goals
Troubleshoot and document moderately complex issues related to clinical software, hardware, and operating systems
Perform root cause analysis, inform management, and implement corrective actions
Coordinate service and support efforts with Clinical Engineering, IT, network teams, and external vendors as needed
Participate in user training related to clinical systems and scheduling tools
Develop training materials, job aids, and documentation
Maintain clear and consistent written and verbal communication with management, operations teams, and stakeholders regarding scheduling standards, expectations, barriers, and opportunities
Qualification
Required
Working knowledge of clinical applications, including EPIC/APeX systems and functions, such as development, implementation, user support, maintenance, system testing, and evaluation
Demonstrated problem-solving skills, with the ability to quickly diagnose issues and develop multiple effective and timely resolution options
Strong interpersonal and customer service skills, with the ability to collaborate effectively within a team and provide training and support to clinical providers and staff
Detail-oriented with proven organizational skills, including the ability to manage time efficiently, prioritize tasks, establish schedules, and complete projects in a timely and cost-effective manner
Demonstrated written and verbal communication skills, with the ability to clearly and concisely convey technical information to clinical users
Working knowledge of departmental systems and procedures for documentation and reporting, including the ability to perform testing and analyze and interpret relevant data
Preferred
Bachelor's degree in Health Care Information Technology, Computer Science, or a related field; or an equivalent combination of education, training, and experience
Epic certification(s)
Benefits
Optional medical benefits
Holiday pay
Sick leave accrual
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
Founded in 1864
10001+ employees
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Pamela Hudson
Chief Operating Officer | Center for Digital Health Innovation
Jimmie Ye
Professor
Recent News
Genetic Engineering News
2026-02-06
2026-02-04
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