Finance Factors · 1 day ago
IT Intern
Honolulu, HI, US
Internship
Onsite
InternFinance Factors is a company seeking an IT Intern to assist with a variety of IT support and administrative tasks. The role involves managing user accounts, configuring workstations, providing troubleshooting assistance, and supporting IT and Cybersecurity related duties to ensure efficient workflows.
FinanceFinancial Services
Responsibilities
Assist in diagnosing and resolving technical issues for hardware, software, and network systems
Provide support for end-user devices, including desktops, laptops, and mobile devices
Document support requests and solutions in the ticketing system
Help update and maintain IT systems, including operating systems, software, and hardware
Perform routine maintenance tasks such as backups, updates, and system checks
Monitor system performance and report irregularities to the IT team
Contribute to IT projects, such as system upgrades, software deployments, or network improvements
Conduct research and provide recommendations on new tools or technologies
Assist in testing and quality assurance processes for new applications or updates
Create and update user guides, FAQs, and technical documentation
Assist in documenting IT processes, policies, and procedures
Generate reports on system usage, performance, or security incidents
Participate in team meetings and provide updates on assigned tasks
Communicate effectively with team members and other departments to address IT needs
Take initiative to learn new technologies or improve skills relevant to the role
Rotated throughout the IT and Cybersecurity areas to observe and learn the various job functions within the department
Qualification
Required
Currently pursuing a degree or has interest in Information Technology, Computer Science, or a related field, or equivalent knowledge through self-learning or certifications
Basic understanding of computer systems, operating systems, and software applications
Familiarity with account management processes and IT ticketing systems is a plus
Excellent problem-solving and organizational skills with keen attention to detail
Strong communication and interpersonal skills to interact effectively with team members and internal users
Ability to multitask and prioritize tasks in a fast-paced environment
Company
Finance Factors
Finance Factors has been providing financial services in Hawaii for 70 years.
Founded in 1952
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kristi Maynard
Chief Financial Officer
Paul Vella
Chief Credit Officer, SVP
Company data provided by crunchbase