ASU Gammage · 8 hours ago
Program Manager
Arizona State University is dedicated to enhancing educational experiences and supporting student success. The Program Manager provides strategic and operational leadership for student compliance readiness in experiential learning opportunities, managing partnerships and ensuring data integrity across platforms.
Art & CreativeMedia and EntertainmentAutomotiveArtLeasingPerforming ArtsTheatre
Responsibilities
Supervises professional support staff, including through onboarding, performance management, workload prioritization, and professional development
Develops clinical onboarding resources and manages communication of compliance requirements with students, faculty, and staff
Provides technical advice, problem solving assistance, and support with compliance questions
Manages routine site and student compliance escalations and partners with the Director on complex cases to determine appropriate follow-up
Leads employer engagement efforts for new and existing internship site partners
Oversees preparation and coordination of academic affiliation agreements and advises leadership on risks, requirements, and readiness for approval
Serves as primary liaison between employers, the Office of Clinical Partnerships, and faculty leadership on matters related to student placement agreements
Contributes to the ongoing design, implementation and evaluation of contracting processes, cross-team operations, and use of technology to meet current and emerging program needs
Guides decision-making involved in the process of evaluating and securing new and renewed affiliation agreements
Tracks and manages reporting of active and pending site partners and student experiential learning opportunities to support accreditation reviews and other leadership requests
Regularly evaluates compliance processes and implements improvements within established policy, bringing forward recommendations for policy-level changes as needed
Oversees auditing of opportunities database and collaborates across team to ensure timely approval of positions
Collaborates with ASU Career Services on career readiness initiatives including career fairs, employer site visits, and educational workshops
Represents team at various external, ASU-wide, and College events and reports information back to respective stakeholders
Qualification
Required
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Demonstrated experience leading complex, cross-functional operations and process improvement initiatives
Ability to thrive in a fast-paced and highly collaborative environment
Ability to build effective relationships with faculty, staff, and employer stakeholders
Independent judgment in supervising staff, navigating nuanced and sensitive compliance matters, and coordinating external partnerships
Strong relationship-management and communication skills
Experience managing risk-informed processes related to student opportunities
Ability to navigate sensitive or escalated situations
Familiarity with academic affiliation agreements including coordination with internal and external stakeholders
Demonstrated ability to assess, document, and improve operational processes
Experience supporting data auditing and reporting for accreditation reviews, program assessment, or institutional leadership requests
Benefits
Relocation Assistance
Company
ASU Gammage
ASU Gammage is among the largest university-based presenters of performing arts within Arizona State University.
Funding
Current Stage
Growth StageCompany data provided by crunchbase