Sparks Group · 2 days ago
Electromechanical Field Service Technician III - Phoenix
Sparks Group creates trust in the digital age with integrated security technologies across various business areas. The Electromechanical Field Service Technician III will utilize technical expertise to service, install, and repair complex electromechanical equipment while ensuring high customer satisfaction through proactive engagement and data-driven tools.
ConsultingHuman ResourcesStaffing Agency
Qualification
Required
Technical expertise in electromechanical equipment
Ability to provide customer-site servicing, installation, and repair
High level of customer satisfaction through data-driven tools
Proactive attention to customer requirements
Positive customer interactions
Support to customers on operational or maintenance aspects of equipment
Ability to receive escalated customer concerns on technical and service-related problems
Diagnose mechanical, hardware, software, and systems failures using established procedures
Determine the most effective repair/resolution to minimize customer downtime
Prepare reports for analysis of product failure trends and serviceability issues