ICE · 6 hours ago
Engineer, Systems Engineering - Apigee
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years expICE is a company focused on transforming global markets and solving customer challenges through innovative solutions. They are seeking a Systems Engineer to maintain and enhance their Apigee Hybrid API management platform, ensuring its reliability and performance while collaborating with various teams on enterprise API initiatives.
BeautyMarketplaceE-CommerceFashionJewelry
Responsibilities
Design, plan, and implement enhancements to the API gateway platform and supporting infrastructure
Optimize gateway and supporting components for maximum availability, performance, and scalability
Respond to and support production operations in a 24/7 environment, ensuring uptime and reliability
Troubleshoot and resolve infrastructure level and platform level issues proactively and reactively
Administer, maintain, and operate Apigee Hybrid components across Linux based environments
Manage platform configurations, runtime versions, patch levels, certificates, and upgrade paths
Perform technical analysis, identify root causes, and implement durable solutions to platform issues
Partner with architecture, security, SRE, and development teams to support enterprise API initiatives
Educate and mentor team members and operations staff on platform functionality and tooling
Participate in a weekly on call rotation to support after hours operational events and planned change activities
Qualification
Required
Bachelor's degree in CIS, Computer Science, or equivalent experience in Systems Engineering / IT
3+ years supporting enterprise-grade applications or platforms in production environments
Strong operational understanding of API management platforms, preferably Apigee Hybrid
Demonstrated knowledge of Linux Operating Systems
Experience managing and supporting distributed systems, containers, or Kubernetes‑based deployments
Understanding of networking fundamentals (TCP/IP, TLS, DNS, load balancing, routing)
Working knowledge of CI/CD concepts and tools (Git, Jenkins, Artifactory, etc.)
Familiarity with observability stacks (Splunk, Prometheus, Grafana, ELK, or similar)
Experience performing root cause analysis, troubleshooting platform-level issues, and driving long-term remediation
Functional scripting abilities (Bash, Python, or similar) to automate operational tasks
Strong analytical, diagnostic, and problem‑solving skills
Ability to work effectively in a fast-paced, service-oriented environment
Strong communication skills, capable of interfacing with operations, architecture, and development teams
Customer-focused mindset with dedication to delivering stable and secure platform services
Preferred
Hands-on experience with Apigee Hybrid runtime components, including Router, Message Processor, Synchronizer, and Cassandra-based data stores
Experience operating API gateways in hybrid or multi‑cloud environments
Understanding of API security models, including OAuth, mTLS, JWT, and key/token management
Experience implementing and supporting platform upgrades, versioning strategies, and patch management for API gateways
Knowledge of Kubernetes objects (Deployments, Services, ConfigMaps, Secrets) and experience running workloads on GKE, EKS, or similar
Familiarity with service mesh concepts (Istio, Envoy) and API traffic patterns
Company
ICE
We are building the largest jewelry marketplace.
10001+ employees
H1B Sponsorship
ICE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
Mobile World Live
2026-02-05
2026-02-03
Company data provided by crunchbase