Texas Department of Transportation · 12 hours ago
ITD Network Operations Br Mgr
Austin, TX
Full-time
Onsite
Senior Level
5+ years expThe Texas Department of Transportation is seeking an IT Network Operations Branch Manager to lead a critical team delivering secure, scalable, and future-ready network services. This role involves strategic planning, overseeing network operations, managing vendor partnerships, and ensuring the reliability and performance of critical infrastructure.
Government Administration
Responsibilities
Analyzes existing system procedures for efficiency and effectiveness
Manage MDF and IDF maintenance programs and ensure schedule is adhered to and coordinated with production requirements and Data Center objectives
Obtains and reviews vendor bids for support and repairs; determines appropriate vendor, ensures vendor adheres to quality, scheduling, budgetary guidelines, policies, procedures and standards
Establishes methods and procedures for work activities; identify and resolve operational problems; and communicate expertise and approval concerning activities
Ensures audit and compliance reviews by implementing processes and procedures
Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future technology across the organization
Establishes Operational IT department goals, objectives, and operating procedures
Participate in the development, maintenance and execution of an enterprise-wide disaster recovery and business continuity plan
Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources
Participates in the development, tracking, and control the information technology annual operating and capital budgets
Promotes and oversees strategic relationships between internal IT resources and external entities, including vendors and partner organizations
Approves, prioritizes, and controls projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems
Supervises professional and technical staff
Manages and establishes priorities for maintenance, design, development, and analysis of network equipment & systems
Conducts research and recommends changes in services, products, protocols, and standards to support development efforts and network procurements
Directs the day-to-day activities of network management and associated functions, with a focus on quality of services provided by these functions
Assures service management for network management, and third-party service providers
Coordinates with data center services (DCS) third-party vendor and leads, directs, and utilizes knowledge on best practices in area related to network
Performs other job responsibilities as assigned
Qualification
Required
Bachelor's Degree in Computer Science, Management Information Systems or related
5 years of experience in network operations. (Experience can be satisfied by full time or prorated part time equivalent)
3 years supervisory/managerial experience. Project leader or lead worker experience may substitute for supervisory/managerial experience
Valid driver's license
Preferred
Extensive knowledge of communications engineering standards, web and network access technologies, computer office software suites
Knowledge of servers, storage, desktop systems, network and VOIP hardware/software, security and office systems
Operations dashboards and analytics
Proficient skill in supervising professional and technical staff
Handling multiple tasks and projects
Providing superior customer service
Working with network and server monitoring systems
Troubleshooting computer systems
Leading, assigning, reviewing, and monitoring the work of others
Prioritizing projects/workload and meeting deadlines
Leading incident bridges, escalations, and problem/issue/change management in production environments
Designing and/or troubleshooting network problems
Analytical thinking and problem solving
Oral and written communication to convey complex and highly technical information to a diverse audience
Ability to motivate staff to achieve individual and organizational goals & objectives
Work cooperatively with others in a professional environment
Exercise sound judgment in making critical decisions, to analyze complex information and develop plans to address identified issues, to demonstrate negotiation and facilitation skills, to identify project risks, to prepare reports and spreadsheets, to communicate effectively, and to assign duties and responsibilities and coordinate the work of project staff
Benefits
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
Company
Texas Department of Transportation
Texas Department of Transportation maintains 80,000 miles of road for supporting aviation, rail, and public transportation.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Stephen Stewart, CPA.CITP
Chief Financial Officer
Carmella I.
Senior Human Resources Business Partner
Recent News
2026-02-03
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