Aya Healthcare · 10 hours ago
Security Operations Manager
San Diego, CA
Full-time
Onsite
Senior Level
$140K/yr - $165K/yr
5+ years expAya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, seeking a Manager of Security Operations to lead and modernize their enterprise security operations function. This role is responsible for incident response, detection engineering, automation, and continuous improvement of security operations using ServiceNow Security Incident Response (SIR).
HospitalityTravelHealthcareHealth Care
Responsibilities
You will report to the VP, Information Security
Own the execution and continuous improvement of Aya Healthcare’s enterprise Security Operations program
Lead a blended security operations model combining internal analysts, nearshore/offshore resources, and managed service providers
Establish clear operating models, escalation paths, staffing coverage expectations, and accountability across all SecOps resources
Serve as the primary owner of ServiceNow Security Incident Response (SIR) workflows, data models, and operating procedures
Design, implement, and continuously improve SIR playbooks to automate triage, enrichment, containment, and response actions
Drive automation that reduces manual analyst effort and improves MTTD, MTTR, and MTTC through standardized playbook execution
Ensure incidents are consistently triaged, investigated, documented, and remediated using ServiceNow SIR
Oversee detection and response capabilities across EDR and SIEM platforms, ensuring high‑quality signal ingestion and routing into SIR
Operate confidently across Microsoft Azure security capabilities available through Microsoft E5 environments (e.g., Defender, Sentinel)
Define, track, and improve MTTx metrics, using data to prioritize automation and process improvements
Lead post‑incident reviews and ensure lessons learned translate into improved detections, playbooks, and response procedures
Manage, coach, and develop security operations personnel while fostering a high‑energy, accountable team culture
Act as a trusted escalation point during security incidents and clearly communicate operational risk and response status to leadership
Qualification
Required
5+ years of experience in Security Operations, Incident Response, or SOC‑related roles
2+ years of direct experience managing and operating ServiceNow Security Incident Response (SIR), including workflow ownership and playbook design
Demonstrated experience designing or operating incident response automation and playbooks within SIR or SOAR‑like platforms
Hands‑on experience integrating EDR platforms (e.g., Microsoft Defender and/or CrowdStrike Falcon) with ServiceNow SIR
Strong experience operating and managing EDR and SIEM solutions in an enterprise environment
Strong hands‑on experience with Microsoft Azure security solutions, including capabilities available through Microsoft E5 subscriptions
Demonstrated experience managing and improving MTTx metrics (e.g., MTTD, MTTR) to drive operational change
Proven experience leading security operations teams, including internal staff and external service providers
Strong incident leadership, communication, and decision‑making skills with the ability to influence across teams
Benefits
Free premium medical, dental, life and vision insurance
Generous 401(k) match
Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
Celebrations! We hit our goals and reward ourselves.
Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
Unlimited DTO — we believe in time off!
Virtual yoga, meditation or boot camp classes offered daily
Company
Aya Healthcare
Aya Healthcare is a provider of workforce optimization solutions for healthcare.
5001-10000 employees
H1B Sponsorship
Aya Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Alan Braynin
CEO
Melanie Henderson
Chief Financial Officer
Recent News
2025-12-09
2025-12-09
Company data provided by crunchbase