Samsung Ads · 1 day ago
Product & Engineering Operations Director
645 Clyde Avenue, Mountain View, CA, USA
Full-time
Onsite
Director/Executive
$220K/yr - $240K/yr
12+ years expSamsung Electronics America is seeking a Director of Product & Engineering Operations to drive operational excellence within their product and engineering organization. The role involves strategic planning, process optimization, and leadership to ensure high-quality product delivery in a fast-paced ad-tech environment.
Marketing & Advertising
Responsibilities
Owns the portfolio planning process, road mapping, and execution workflows for product and engineering teams, including sprints, retrospectives, and demo processes
Identifies, designs, and implements scalable workflows to improve efficiency, reduce friction, and enhance the quality of product delivery with an automation mindset
Champion scrum and scaled agile practices for 80+ scrum teams. Conduct maturity assessments, coaching programs and monitor progress through measurable KPIs
Build dashboards, KPI frameworks, and predictive models that drive product & engineering decisions
Manages the operational tech stack, ensuring consistent tooling adoption (e.g., Jira, Confluence) and maintaining data accuracy and governance
Facilitates communication between Product, Engineering org, Sales, Commercialization, Business operations and Support to ensure alignment on product launches and goals
Serve as the primary point of contact for all cross-site operational initiatives. Manage cross site (US, Poland, India, Suwon) operational team to standardize best practices and foster collaboration
Build and lead a world‑class product development operations team (people, tools, and culture)
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Business, or related field
12 + years in product/engineering operations or program management leadership roles with 5+ years of experience delivering complex software development projects in global environment
Strong ability to influence cross-functional teams without direct authority and enterprise-wide process change
Proven track record scaling agile teams from 5 to 30+ value streams
Ability to turn high-level business strategy into operational models and actionable plans
Strategic thinker with a data-driven mindset
Comfortable navigating ambiguity in a fast-moving environment
Proven experience managing a high-performance operations team
Track record in recruiting, coaching, performance reviews, and career development
Expertise in AI/GenAI technologies and their application in product and engineering environments
Deep familiarity with agile tooling (Jira, DevOps), CI/CD pipelines (GitHub Actions, Jenkins), Data-analysis skills (SQL, Python/R, Looker)
Excellent organizational skills to bring clarity to complex projects and cross-team dependencies
Excellent communication and facilitation abilities
Proven Change Management Mastery with ability to lead transformation projects with measurable KPIs
Preferred
MBA or advanced technical degree preferred
Experience in ad-tech space (DSP, SSP, data processing, programmatic) is a plus
Benefits
Medical
Dental
Vision
Life Insurance
401(k)
Employee Purchase Program
Tuition Assistance (after 6 months)
Paid Time Off
Student Loan Program (after 6 months)
Wellness Incentives
And many more
Company
Samsung Ads
Samsung Ads helps consumers discover relevant content and brands across Smart TVs, mobile, and desktop.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kimberly Lauterbach
Head Of Business Operations
Recent News
2025-12-16
2025-12-15
Company data provided by crunchbase