Employee Engagement Manager jobs in United States
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Array · 22 hours ago

Employee Engagement Manager

Array Corporation is a leading technology-enabled workforce solutions company. They are seeking an Employee Engagement Manager to serve as the main liaison for associates, manage communication, and enhance employee engagement through various initiatives.

ElectronicsSoftwareComputer

Responsibilities

Serve as the main liaison for associates after onboarding, identifying and resolving challenges while driving long-term engagement with the brand
Manage and document communication touchpoints with deployed associates and clients, adjusting intervals based on brand and client needs
Collect, monitor, and cycle employee and client feedback, responding with urgency and care
Ensure employees are well-prepared for assignments, providing clear directions, first-day expectations, timekeeping procedures, direct deposit setup, and check-in details
Monitor and evaluate employee performance using quantitative feedback; provide coaching and recommend professional development opportunities
Address performance and conduct issues promptly, determining and administering appropriate actions such as coaching, reassignment, or termination
Collaborate with internal teams to anticipate staffing needs and position talent accordingly
Identify high-potential employees for the Array Career Coaching Program to support career growth
Plan and coordinate employee appreciation and recognition initiatives to enhance engagement and loyalty
Recognize and reward associates for positive behaviors such as consistent attendance, client feedback, and assignment milestones

Qualification

Employee engagement strategiesPerformance managementMicrosoft OfficeBilingual in SpanishCoaching skillsCommunication skills

Required

Minimum 6 months of HR experience
Previous customer service experience
Proficient in Microsoft Office
Experience managing in production environments
Comfortable having challenging conversations
Ability to review performance data weekly; provide feedback

Preferred

Bilingual in Spanish is highly preferred

Company

Array

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Array is an information technology company that specializes in developing computer software.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2023-01-01Series Unknown

Leadership Team

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Fouad ElNaggar
Co-Founder and CEO
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Company data provided by crunchbase