Softworld, a Kelly Company · 15 hours ago
Desktop Support - Level 1
Detroit Lakes, MN
Full-time
Onsite
New Grad, Entry Level
$21/hr - $24/hrSoftworld, a Kelly Company, is hiring an IT Support Analyst to provide front line technical support in a busy operational environment. The role involves solving problems, helping users, and supporting various IT functions including hardware, software, and network issues.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Provide first line IT support for hardware software and access issues
Set up and deploy desktops laptops and peripheral equipment
Connect and troubleshoot network printers
Perform user account setup and password resets
Support Microsoft 365 applications
Document tickets resolutions and escalations
Use remote tools to support users
Work closely with a small collaborative IT team
Qualification
Required
Experience in helpdesk or Level 1 IT support
Basic knowledge of Active Directory
Experience with ticketing systems
Familiarity with Windows environments
Strong communication and customer service skills
Reliable and self motivated work style
IT related education or certification is helpful
Benefits
Health benefits
Company
Softworld, a Kelly Company
Softworld has developed expertise across five distinct staffing and consulting practices over the past 25 years.
Founded in 1993
1001-5000 employees
H1B Sponsorship
Softworld, a Kelly Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (67)
2024 (90)
2023 (84)
2022 (71)
2021 (75)
2020 (80)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-06Acquired
Leadership Team
Steven Edwards
Vice President, Chief Financial Officer
Recent News
2023-01-24
Company data provided by crunchbase