Freenome · 20 hours ago
Automation Service Engineer III
Brisbane, California
Full-time
Onsite
Mid, Senior Level
$110K/yr - $141K/yr
5+ years expFreenome is a company focused on improving clinical laboratory operations, and they are seeking an Automation Service Engineer III to enhance efficiency within their automation service group. The role involves leading complex automation projects, ensuring regulatory compliance, and providing technical expertise while collaborating with cross-functional teams.
BiotechnologyMedical DeviceHealthcareWellnessHealth CareHealth DiagnosticsOncologyPersonal Health
Responsibilities
Lead complex automation projects and ensure stringent regulatory compliance
Provide advanced technical expertise and mentorship within a fast-paced environment
Maintain, sustain, and support complex automation systems and processes
Troubleshoot and resolve complex issues quickly and efficiently
Analyze complex systems and data to identify patterns, trends, and root causes of issues
Lead continuous improvement initiatives to enhance system reliability, performance, and operational efficiency
Independently lead less complex projects and equipment tasks, prioritizing based on importance and impact
Provide technical guidance and training to junior engineers and laboratory personnel on automation systems, tools, and problem-solving techniques
Produce clear, concise, and detailed technical documentation, reports, and presentations
Serve as Tier 1/2 support for infrastructure issues, troubleshooting OS (Windows/Mac), network connectivity, and specialized software
Qualification
Required
Bachelor's or Master's degree in engineering, biochemistry, or a related scientific field
A minimum of 5+ years with highly technical and specialized roles like Automation Service Engineer with laboratory support and sustainment experience in the life sciences, especially in high throughput labs
Extensive experience in automation service engineering, with a proven track record of successful project execution
Demonstrated advanced analytical, critical, and complex troubleshooting skills
High proficiency in hardware and software components of automation systems
Deep knowledge of industry standards (CLIA, CAP, FDA, QMS, etc.) and experience managing compliance activities
Support project management and cross-functional collaboration skills
Subject matter expert responsible for the advanced support, maintenance, and optimization of complex automation systems, often within a regulated environment
Leverage advanced technical expertise in both hardware and software to diagnose and resolve the most challenging issues, drive continuous improvement, and ensure regulatory compliance
Maintain, sustain, and support complex automation systems and processes, demonstrating in-depth knowledge of both hardware and software components
Troubleshoot and resolve complex issues quickly and efficiently, utilizing proficiency in advanced automation tools and software
Analyze complex systems and data to identify patterns, trends, and root causes of issues
Lead continuous improvement initiatives to enhance system reliability, performance, and operational efficiency
Demonstrate extensive knowledge of industry-specific regulations, including CLIA, CAP, and FDA guidelines
Independently ensure systems comply with current and changing regulatory requirements, and implement QA processes for high-quality outcomes
Independently lead less complex projects and equipment tasks, prioritizing based on importance and impact, and executing them efficiently to meet deadlines
Provide technical guidance and training to junior engineers and laboratory personnel on automation systems, tools, and problem-solving techniques
Preferred
Produce clear, concise, and detailed technical documentation, reports, and presentations
Strong root-cause analysis, 'customer-first' mindset, and the ability to work independently with minimal direction
Integrating technology and robotics with software systems to streamline lab workflows, enhance efficiency, and minimize manual intervention
Serve as Tier 1/2 support for infrastructure issues, troubleshooting OS (Windows/Mac), network connectivity, and specialized software
Benefits
Equity
Cash bonuses
Full range of medical, financial, and other benefits
Company
Freenome
Freenome is a biotechnology company developing blood tests for early cancer detection to improve access to routine screening.
201-500 employees
H1B Sponsorship
Freenome has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (11)
2023 (15)
2022 (10)
2021 (7)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$1.53BKey Investors
RocheExact SciencesPerceptive Advisors,RA Capital Management
2025-12-04Acquired
2025-11-17Corporate Round· $75M
2025-08-06Corporate Round· $50M
Leadership Team
Aaron Elliott
Chief Executive Officer
Riley Ennis
Co-Founder
Recent News
Company data provided by crunchbase