Switch · 18 hours ago
Mission Control Network Supervisor
LV Metro Area
Full-time
Onsite
Mid, Senior Level
2+ years expSwitch is a company that designs, builds, and operates data centers, enabling the technology of the future. The Mission Control Network Supervisor leads operations for mission-critical network systems, supervising technicians and ensuring reliable monitoring and incident response.
Information Technology & Services
Responsibilities
Supervise day-to-day activities of Mission Control Network technicians and ensure shift coverage and operational readiness
Act as an escalation point for network incidents, including participation in on-call rotations
Lead network incident response, including initiating and managing bridge calls and communication channels
Ensure incident after-action reports are completed and reviewed when required
Deliver timely, accurate updates to internal stakeholders during incidents and maintenance events
Track incidents, alerts, and maintenance activity to support trend analysis and reporting
Develop, maintain, and enforce standard operating procedures
Review tools and workflows regularly and drive continuous operational improvements
Coach, train, and mentor Mission Control Network team members
Qualification
Required
2 or more years of experience in a supervisory or team lead role within network or IT operations, or prior experience as a Mission Control Network Technician II
Strong background in network operations, monitoring, and incident management
Working knowledge of network topologies, circuit types, and service delivery models
Familiarity with Switch products, mission-critical services, and supported data center infrastructure
Experience with network monitoring platforms and terminal access tools
Ability to manage schedules, priorities, and on-call rotations
Strong written and verbal communication skills
ITIL Foundation certification required within 6 months of hire
Leadership training required within 12 months of hire
Associate degree in IT, a technical trade, or equivalent combination of education and experience
Preferred
Network+, CCST, CCNA, A+, or Security+ certifications preferred, not required
Benefits
Generous Benefits Package
Medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs
Company
Switch
Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.
1001-5000 employees
H1B Sponsorship
Switch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Gabe Nacht
Chief Financial Officer
Madonna Park
Chief Financial Officer
Recent News
2025-07-15
2025-04-22
2025-03-26
Company data provided by crunchbase