Evolent · 10 hours ago
Carrier Services Coordinator
United States
Full-time
Remote
Entry Level
$21/hr - $23/hr
2+ years expEvolent partners with health plans and providers to achieve better outcomes for people with complex health conditions. The Carrier Services Coordinator will act as a liaison for assigned health plans, ensuring accurate and timely submission of claims while providing superior service and support to both external and internal customers.
HealthcareHospitalInformation TechnologyHealth Care
Responsibilities
Acts as liaison for assigned health plan regarding the accurate and timely submission of claims/statements
Works with management to obtain corporate financial goals and objectives specific to assigned health plan
Acts as Subject Matter Expert on the contract for their assigned health plan, particularly billing requirements and reviews pricing to ensure accuracy
Follows-up with assigned health plan and other team members to verify quick and accurate workflow for minimum (DSO) Days Services Outstanding
Ensures completion or receipt of all documents needed for billing and all other documents, as appropriate
Checks all billing for assigned health plan, line by line, to make sure that the claim is billed to the proper payer source, in the proper billing format, with the appropriate codes and quantities
Submits the necessary admission notices to payers/providers on a daily basis
Maintains billing files on all assigned patients and generates billing statements to payers and customers in a timely manner
Researches and resubmits claims without response or denied in established time frame
Resolves billing payment problems in detailed organized fashion focusing on the company’s standard for DSO
Documents contacts with outside individuals on billing issues
Informs Manager of problem accounts promptly
Performs schedules hours, staggered shifts in accordance with the needs of the company
Handles healthcare professional calls that may involve resolving conflicts and/or the completion of information professionally
May perform other duties not specifically listed in this position description as assigned by supervisor
Qualification
Required
2+ years of experience in healthcare collections
Ability to work quickly and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances and discrepancies
Strong problem solver and skilled in conflict resolution
Preferred
Strong analytical skills, excellent verbal, written, and interpersonal communication skills
Fluent with all Microsoft Office applications
Excellent computer literacy
Strong listening and questioning skills
Works well in a team environment
Benefits
Comprehensive benefits (including health insurance benefits)
Company
Evolent
Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions.
1001-5000 employees
H1B Sponsorship
Evolent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (16)
2023 (22)
2022 (15)
2021 (17)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$1.17BKey Investors
TPG Growth
2025-08-19Post Ipo Debt· $145M
2023-12-05Post Ipo Debt· $350M
2022-08-11Post Ipo Equity· $125M
Leadership Team
Sarah Alexander
Vice President, Strategic Accounts
Recent News
2026-02-02
2026-01-06
2026-01-03
Company data provided by crunchbase