HCP Concierge · 16 hours ago
Associate Service Specialist
Greater St. Louis
Full-time
Onsite
New Grad, Entry Level
$43K/yr - $43K/yrHCP Concierge is an emerging company focused on revolutionizing physician engagement in the pharmaceutical industry. The Associate Service Specialist will travel to physicians' offices to provide pharmaceutical resources and information, establishing ongoing relationships and supporting healthcare professionals in their practices.
ConsultingPharmaceuticalAdvertisingInformation TechnologyLogisticsMarketingInformation Services
Hiring Manager
Holly Heneks
Responsibilities
Understanding customer business objectives and supporting HCPs as their primary contact within HCP Concierge
Operate ethically and in accordance with the company’s process and policies at all times
Mastery of information; will undergo regular training that requires studying for and passing certifications, both written and verbal
Manage territory calling on a range of HCPs in targeted physician offices
Distribute and manage resources within guidelines provided by management
Develop and maintain in-depth knowledge of the market and customers
Manage territory as a business to achieve call plans and customer satisfaction
Establish and manage high quality customer relationships
Execute customer call plans and following-up on customer requests
Comply with company reporting requirement
Adhere to all company and industry guidelines and regulations
Qualification
Required
Degree preferred – Associates or Bachelors degree from accredited institution preferred
Strong interpersonal skills and excellent verbal communication skills
Strong attention to detail and outstanding organization skills
Comfortable working independently to achieve results
Strong work ethic
Professional, proactive demeanor
Must reside locally / within assigned territory
Must have and maintain a valid driver's license and have a safe driving record
Proficiency with using technology for business purposes
Essential Core Competencies: Action Oriented, Problem Solving, Priority Setting, Intellectual Horsepower, Drive For Results, Dealing With Ambiguity
Benefits
Company Car Program
Bonus: Up to 10% of salary annually
Salary Escalation Guarantee
Benefits: Health, Vision, Dental
401K Plan: Eligible after 9 months with the company to join plan with a generous employer matching contribution
Opportunities to grow and advance – HCP Concierge is an entrepreneurial company that operates as a meritocracy; the company develops employees and provides opportunities to advance with none of the boundaries often found in large organizations
Success as an Associate Service Specialist creates multiple avenues for new challenges including career and compensation growth, management opportunities, etc. Our philosophy is quite simple - we reward employees who deliver!
HCP Concierge is an equal opportunity employer.
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Company
HCP Concierge
HCP Concierge is a marketing logistics organization that is revolutionizing the pharmaceutical industry’s approach to physician engagement.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Luby
Founder, President & CEO
Company data provided by crunchbase