Farmers Insurance DDHQ · 20 hours ago
Enterprise Learning and Development Partner
Farmers Insurance is a company dedicated to making a positive impact in people's lives through innovative solutions and a supportive community. The Enterprise Learning and Development Partner plays a crucial role in shaping the workforce by designing and implementing learning strategies that enhance employee performance and drive organizational success.
Insurance
Responsibilities
Acts as a consultative partner with human resources and business leaders, conducts learning need analysis and assessments to understand needs, and provides recommendations to enhance employee, leadership, or team effectiveness and drive improved performance or business results
Scopes business requirements and constraints and establishes clear measurements of success
Leads the effective implementation or ongoing design and delivery of learning and development solutions
This may include providing expert facilitation or upskilling others to deliver these solutions by identifying appropriate subject matter experts to act as learning leaders, conducting train-the-trainers, observing delivery of programs, and providing coaching and feedback to the learning leaders
Evaluates the quality and effectiveness of learning and development solutions by measuring against established success metrics, effort, and impact
Makes recommendations on how to scale or improve solutions based on data insights gained from feedback and program performance
Promotes collaboration and strategic partnerships across value streams that may contribute to or would be impacted by proposed solutions
Rapidly prototypes, refines, and deploys at scale
Designs, develops and recommends cutting edge learning and development solutions that address business needs efficiently and align to strategic priorities. Ingrains development into the flow of work to build and reinforce our learning culture
Leverages solutions including but not limited to collaboration, communities, social media, curation, and expert shares
Modernizes our learning techniques to include AI, microlearning, and other cutting edge technologies along with traditional learning solutions to create high-impact, low investment solutions that maximize the return on investment
Qualification
Required
High School Diploma or equivalent required
Minimum seven years of applicable, formal instructional design experience with a focus on performance improvement and leadership/professional development
Minimum (5) years in organizational development directly related to performance improvement and leadership/professional development
Advanced written and verbal communication and stakeholder management skills
Demonstrated project management skills
Experience with emerging learning modalities
Seeks to acquire knowledge in area of specialty
Extensive knowledge of skills development and capacity-building strategies
Ability to build strong customer relationships
Articulate and responsive to colleagues
Demonstrates excellent judgment and decision making skills
Effectively coaches and delivers constructive feedback
Preferred
Bachelors degree preferred in organizational development, organizational psychology, human resources, or a business-related discipline
Masters degree preferred in organizational psychology, organizational development, or business administration
Certification and experience in instructional design and content authoring tools - preferred
Certification and experience in delivering leadership and professional development programs - preferred
Certification and experience in administering and/or providing coaching feedback on talent assessments - preferred
Leadership or strategic enablement experience in a Service Center and Customer Retention organizations preferred
Content authoring tools preferred
Benefits
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance