Delaware North · 16 hours ago
Senior Data Engineer, Support Lead
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
$101K/yr - $136K/yr
4+ years expDelaware North is searching for a Sr. Data Engineer - Support Lead to join their team at their Global Headquarters in Buffalo, New York. The role involves owning data support platform engineering, establishing standard operating procedures, and improving the on-call experience while leading the team to provide users with a top-notch data experience.
Hospitality
No H1B
Responsibilities
Own data support platform engineering, deliver platform features, improve existing pipelines, and develop new data products as needed
Establish and document standard operating procedures for investigating, resolving, and communicating data outages
Build action‑oriented alerting, extend data quality monitoring capabilities, and reduce noisy alerts
Improve the on-call experience by defining recovery SLAs, clarifying expectations, and standardizing escalation and communication
Identify trends across support tickets, implement root cause fixes, and resolve bugs and tickets directly or through delegation
Partner with clients, vendors, and internal users, contribute to design and architecture sessions, and author knowledge base documentation
Qualification
Required
Bachelor's degree in computer science, information systems, or a similar field with a minimum of 4 years of experience developing data pipeline ETL processes and extensive experience following End to End Agile Development Lifecycle
Experience leading teams and projects to completion, and experience designing and developing solutions with a modern programming language such as Python
Experience with Spark and columnar data formats such as Delta or Iceberg, and extensive experience in SQL and Query writing
Experience with RESTful Web Services Data structures and formats such as JSON, XML, and parquet, with extensive experience aligning data from disparate sources with varying granularity
Extensive experience with handling large data sets, high performance computing, building high performance solutions and data integration projects
Proficiency with Unix and Linux and cloud computing experience as it relates to event-based serverless architecture; AWS preferred
Familiarity with data mapping and transformation techniques, and working knowledge of CI/CD best practices in Gitlab
Knowledge of technical specification and use case story documentation, such as UML, Domain and Entity-Relationship Modeling, and Business Process Notation
Must be legally authorized to work in the US without sponsorship
Preferred
Machine learning and AI experience is a plus
Benefits
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Co-Chief Executive Officer
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