Whitley Penn · 1 day ago
Virtual Services Engineer
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expWhitley Penn is a leading CPA and consulting firm seeking a Virtual Services Engineer to join their IT team. The role involves providing firm-wide support for IT infrastructure, including the design, implementation, and troubleshooting of firewalls and virtual desktops.
AccountingProfessional Services
No H1B
Responsibilities
Perform daily tasks to ensure the stability and optimization of the virtual server environment, which includes proactively identifying potential system issues, working with team members in deciding a resolution, and implementing the agreed upon resolutions
Conduct maintenance of the operating systems on all servers, end user support, monitoring system usage and performance, patching, file-system management, server installation/configuration, and third-party or in-house application support including installations and configuration changes
Perform regular maintenance and configuration tasks for firewalls
Coordinate, test, and implement enhancements or new releases of operating systems and business software applications in virtual server and virtual desktop environments
Monitor, analyze, and evaluate system utilization to ensure the appropriate and efficient use of applications and system resources across virtual servers and desktops
Prepare documentation for proper use of systems, operating procedures for assigned systems and hardware, and procedures for managing and maintaining assigned systems and infrastructure
Serve as 3rd level support for relevant and properly escalated support requests
Follow change control processes and documentation requirements
Other relevant job duties as assigned
Qualification
Required
Bachelor's degree in information technology or related field
5+ years of experience in managing and maintaining a sophisticated IT infrastructure involving multiple physical locations, LANs, VLANs, servers, and a wide variety of applications
Working understanding of information, communication, and security technologies, standards, policies and practices, (e.g. Active Directory, GPO, LDAP, VLAN, DNS, DHCP, VPN and Teams)
Be familiar with concepts, practices, and procedures with hands on experience on following platforms: Azure, 365, Nutanix, HyperV, and Windows Server
Excellent working knowledge of networks and firewalls
Attention to detail, strong analytics, interpersonal, time management, communication, and presentation skills
Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions
Strong professional presence: ability to handle multiple requests simultaneously while maintaining tact and diplomacy
Initiative to manage job related continuing education and keep abreast of current trends in the technology arena
Preferred
FortiGate and Cisco experience a plus
Benefits
Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans)
Voluntary Dental and Vision Insurance
17 Annual Firm holidays, with extended breaks around July 4th and year end
20 days PTO for Salaried Employees
Paid Maternity and Parental Leave
401(k) with Profit Sharing
Discretionary Bonus Program
Health & Wellness Program
Pet Insurance
Company
Whitley Penn
Whitley Penn is a Texas-based full service public accounting firm.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nathen McEown
Chief Executive Officer
M
Mark Topel
Tax Partner
Recent News
2026-02-06
2026-01-03
2025-12-01
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