State of Florida · 1 day ago
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 43001219
Tallahassee, FL
Full-time
Onsite
Mid Level
$45K/yr - $55K/yr
3+ years expThe State of Florida is seeking a Distributed Computer Systems Analyst to work within the Office of Information Technology. This role involves planning, designing, and maintaining statewide microcomputer information systems, as well as troubleshooting and resolving complex hardware and software issues.
Government Administration
Responsibilities
Analyze, resolve, and document complex hardware, software, and communication problems using diagnostic software and/or technical troubleshooting processes to limit down time
Assemble, install, and configure computer hardware, peripherals, and components includes modifying network, database, system, and configuration files for connectivity, and completion of inventory forms
Research, test, and certify new technology hardware; and provide hardware/software recommendations to procurement staff
Maintain a stable computing environment and minimize risk to computer systems by ensuring updates and patches are installed
Record and track software licenses for desktop assets
Train, assist, and advise other technicians on computer related issues
Work with vendor contacts and internal technical support staff to resolve technical problems with desktop computing equipment and software
Provide accurate and up-to-date record keeping of all work performed in the department's service request ticket tracking system
Qualification
Required
Three (3) or more years of experience working with Microsoft Operating Systems and Application Software
Three (3) or more years of hands-on experience providing support for desktop and laptop systems
Three (3) or more years of experience in the setup, deployment, and installation of desktops and laptops
Three (3) or more years of experience troubleshooting, testing and resolving hardware problems
Three (3) or more years of experience with PC software troubleshooting
Proficient in English language
Ability to utilize basic problem-solving techniques
Ability to complete administrative tasks timely as direct by management. This includes recording and submitting timesheets in accordance with agency policy
Ability to communicate effectively; verbal and written
Ability to read and comprehend written material on a wide variety of technical subjects
Ability to organize, plan, prioritize, and coordinate multiple work assignments
Ability to establish and maintain effective working relationships with others
Ability to identify and escalate situations requiring urgent attention, when appropriate
Ability to maintain a professional demeanor during stressful situations
Ability to actively look for ways to assist team members
Ability to be an active listener; ability to listen and ask questions as appropriate
Ability to maintain, troubleshoot and repair desktop PCs and peripherals
Ability to demonstrate and maintain a strong customer service focus
Ability to lift and carry 35 lb
Ability to identify and define user task needs
Knowledge and experience with service request ticket tracking systems
Knowledge and understanding of remote communication hardware and software
Knowledge, understanding, and experience with Microsoft Products (Office, Outlook, Internet Explorer, Active Directory, Windows 7/2000/XP/Vista etc.)
Knowledge of basic problem-solving techniques
Knowledge of key departmental stakeholders
Experience in maintaining, troubleshooting, and repairing desktop PCs and peripherals
Preferred
Experience with hands-on hardware repair
Experience assigning and monitoring work assignments for your work unit
Experience working on large computer install projects
Able to work nights and weekends on occasion, if required
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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2026-01-25
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