ServiceNow · 14 hours ago
Senior Systems Engineer - Federal
Orlando, FL
Full-time
Hybrid
Senior Level
$129K/yr - $219K/yr
5+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Senior Systems Engineer - Federal will support critical initiatives in compliance and vulnerability management, collaborating with stakeholders to identify and remediate vulnerabilities within the hosting stack while ensuring systems meet compliance requirements.
Artificial Intelligence (AI)Enterprise SoftwareCloud ComputingSaaSAgentic AIBusiness Process Automation (BPA)Cloud ManagementRobotic Process Automation (RPA)
No H1B
U.S. Citizen Only
Responsibilities
Understand issues currently facing the environment and derive long term solutions
Work on vulnerabilities associated with the enterprise hosts and container services
Analyze the vulnerability scan results and fix them appropriately
Partner with stakeholders and customers, help them understand the nuances of the infrastructure with respect to compliance and security
Partner with engineering team for required upgrades/updates/patching
Partner with service delivery teams for proper rollout of fixes
Partner with compliance and security team, to maintain high standards of security to satisfy federal mandates
Create / Update / Enhance documentation and knowledge articles
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
5+ years of relevant experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
Hands-on experience with large-scale system design and operations, preferably on Linux
A solid understanding of systems engineering concepts and components
Experience working in cloud environments such as AWS, Azure, or Google Cloud
Experience with vulnerability management and remediation on server platforms
Experience with vulnerability management and remediation for containerized services
Ability to collaborate effectively with globally distributed teams
Strong communication skills and a customer-focused mindset
Ability to learn new technologies in a fast-paced environment
Ability to clearly articulate ideas, issues, and solutions
Strong coordination and troubleshooting skills for complex incidents and escalations
Experience with programming languages such as Python
Experience utilizing AI-driven tools or workflows to improve efficiency, support decision-making, or streamline vulnerability management and operational processes
Preferred
Knowledge of DNS, email systems, networking, operating systems, load balancers, and databases
Experience with CI/CD and container deployment
Familiarity with security scanner outputs, vulnerability analysis, and remediation processes
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Morningstar.com
2026-02-09
2026-02-09
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