Client Services Representative jobs in United States
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NVA General Practice · 15 hours ago

Client Services Representative

positionMesa, AZ
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

NVA General Practice is a modern, team-driven veterinary hospital that values kindness, clear communication, and professional growth. The Client Services Representative plays a crucial role in creating a positive client experience by welcoming clients, managing appointments, supporting the medical team, and handling billing conversations with empathy.

HealthcareHospitalPetMedicalVeterinary
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H1B Sponsor Likelynote

Responsibilities

Welcome clients and patients with warmth and professionalism
Manage appointment scheduling and phone communication efficiently
Support the medical team through accurate record keeping and client education
Handle billing and financial conversations with clarity and empathy
Help create a smooth, low-stress experience for pets and their families

Qualification

Customer serviceCommunication skillsRecord keepingAppointment schedulingTeamwork

Required

Thrive in a fast-paced environment
Communicate clearly and compassionately
Love both people and pets
Stay calm under pressure
Value teamwork over ego
Want a long-term professional home

Benefits

Health / dental / vision insurance
401(k) with match
Employee pet care discounts
Team appreciation events

Company

NVA General Practice

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At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

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John Bruno
Chief Executive Officer
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Recent News

Pet Age
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase