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Race Winning Brands · 18 hours ago

Help Desk Technician

Mentor, OH

Full-time

Onsite

New Grad, Entry Level

Race Winning Brands is seeking a Help Desk Technician to maintain and support the integrity of their operating system environment and various computer systems. The role involves diagnosing computer errors, troubleshooting technical issues, and training end-users on new technologies.

ManufacturingAutomotive

Responsibilities

Diagnose computer errors and provide technical support

Troubleshoot software, hardware and basic network issues

Train end-users how to setup and use new technologies

Install, configure and upgrade PC software and operating systems

Use specialized help desk support software to take control of end-user’s computers to troubleshoot, diagnose and resolve complex issues

Qualification

Windows 10Office 365Software deployment technologiesBasic networkingAnalytical skillsComputer literacyProblem-solving skillsInterpersonal skillsCommunication skills

Required

Strong experience with Windows 10 / Office 365

Analytical and problem-solving skills

Computer literacy on PC word-processing, spreadsheet, database applications considered a plus

Demonstrated aptitude for learning new technologies

Strong interpersonal skills

Ability to handle multiple tasks simultaneously and capable of moving from one project/situation to another with minimal difficulty

Projects a positive attitude towards the customer and co-workers, contributes to positive environment

Supports and participates in all office duties and meetings as required to ensure department success

Well established verbal and written communication skills

Ability to work effectively as both a member of a team and independently based upon the task at hand

Familiar with software deployment technologies (MDT, PDQ repackaging tools)

Knowledgeable about basic networking (TCP/IP, DNS, routing, subnetting)

Must be comfortable moving around and working in a manufacturing shop floor environment

Company

Race Winning Brands

Race Winning Brands is an automotive company specializing in components for automotive and powersports industries. It is a sub-organization of Kinderhook Industries.

Founded in 1999

Mentor, Ohio, USA

501-1000 employees

http://racewinningbrands.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2021-11-22Acquired

Leadership Team

Robert Bruegging

Board Advisor

Recent News

PE Hub

PE-backed Race Winning Brands buys TPT Solutions

2022-04-25

Company data provided by crunchbase