System Support Specialist jobs in United States
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Vista Applied Solutions Group Inc · 12 hours ago

System Support Specialist

Vista Applied Solutions Group Inc is focused on providing IT solutions for their customers. The System Support Specialist will primarily support a specific customer's IT needs while maintaining standards defined by the Department of Technology, including troubleshooting and resolving hardware and software issues.

SoftwareInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Strong customer service skills Knowledge of Active Directory or other identity management system
Attention to detail Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Image, install and move IT-related equipment. Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)

Qualification

Active DirectoryTroubleshooting Windows systemsMECM deploymentCustomer service skillsVerbalRemote supportHardware peripheralsMicrosoft Edge configurationsAttention to detailWriting skills

Required

Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Image, install and move IT-related equipment
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)

Company

Vista Applied Solutions Group Inc

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Vista Applied Solutions Group is a staffing and recruiting company offering application software development services.

H1B Sponsorship

Vista Applied Solutions Group Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (117)
2023 (173)
2022 (114)
2021 (120)
2020 (165)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase