PROGRAM MANAGER - COMPLIANCE TRAINING AND POL jobs in United States
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Wisconsin Housing and Economic Development Authority (WHEDA) · 23 hours ago

PROGRAM MANAGER - COMPLIANCE TRAINING AND POL

Wisconsin Housing and Economic Development Authority (WHEDA) serves Wisconsin residents and communities by providing financial and technical resources. The Compliance Training and Policy Program Manager is responsible for managing training, policy, and procedure components of WHEDA’s multifamily portfolio, ensuring compliance with laws and regulations while enhancing effectiveness through technology.

Financial Services
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Work & Life Balance
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Responsibilities

Manages training and certification programs for WHEDA’s multifamily portfolio, providing technical assistance aimed at external customers; develops new course offerings and updates previous training, as needed
Monitors, reviews, and interprets legal, statutory, regulatory, code, and software changes; implements needed updates to policies or procedures and develops associated guidance; provides recommendations to manager regarding internal training needs
Performs annual and as‐needed reviews of division forms, procedures, and policy documents, including those published on the WHEDA website or for external consumption by partners; provides timely updates and associated guidance and/or training recommendations
Uses research and analytical ability to execute monitoring and compliance strategy, including the oversight of documentation and reporting to meet federal and state requirements for multifamily programs administered by WHEDA
Educates partners to improve compliance and correct deficiencies; responds to requests for information and provides subject‐matter‐expert guidance to and collaboration with teammates, other departments, customers, the general public, and/or outside agencies
High involvement with selecting/implementing new and existing software; leads implementation or software updates related to legal, regulatory, or code changes; identifies creative process solutions within software suites to achieve efficiencies
Stays current with industry standards; participates in and attends training, conferences, and collaboration forums with national industry and state HFA partners; disseminates information, as applicable
Assists with high level program direction, including new initiatives, enhancements to program design and customer service, and adherence to strategic plans
Provides assistance to department manager and director; develops and interprets complex reports and analysis, including compliance analysis of portfolios and products. Develops communication and guidance for internal and external partners
Performs or assists with other duties as assigned

Qualification

Affordable housing compliancePolicy developmentSoftware implementationProcess improvementPortfolio managementPublic speakingVerbal communicationWritten communicationProblem solvingAttention to detail

Required

Bachelor's degree in business, Finance, Real Estate, Accounting, Economics, or a closely related field AND 7 years of progressively responsible experience related to affordable housing compliance training and policy development OR equivalent combination of education and experience
Valid Driver's License Required
Advanced working knowledge of state and federal affordable housing programs and associated laws, regulations, codes, standards, and compliance requirements
Excellent verbal and written communication skills, including preparation of business correspondence and public speaking
Comfort presenting to groups, including large groups (50+ people)
Ability to work with software implementation/modification and identify creative process solutions
Aptitude to interpret complex documents and regulations
Policy and procedure development practices
Proficient in process improvement
Portfolio and asset management principles, practices, and procedures
Attention to detail, and ability to troubleshoot for process improvement
Problem solving skills and ability to work under pressure
Successful prioritizing and management of work projects
Strong adherence to confidentiality in working with clients and vendors

Benefits

Medical, Vision, and Dental Insurance
State Retirement plan
457 Deferred Compensation
Group Term Life Insurance (and optional term life insurance for family members)
Disability Insurance
Paid sick leave
Paid vacation time twenty eight (28) personal holiday hours
Twelve (12) paid legal holidays per year
Tuition reimbursement program

Company

Wisconsin Housing and Economic Development Authority (WHEDA)

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THE Authority on housing.

Funding

Current Stage
Growth Stage

Leadership Team

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Leana Mesdjian
Deputy Executive Director
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