Genesis10 · 8 hours ago
ServiceNow Lead Developer
Hagerstown, MD
Full-time
Hybrid
Senior Level
$102K/yr - $150K/yr
5+ years expGenesis10 is currently seeking a ServiceNow Lead Developer for a hybrid, direct hire opportunity. The role involves serving as a technical leader responsible for the architecture and development of solutions on the ServiceNow platform, collaborating with stakeholders to design and deliver scalable solutions that align with business goals.
Information TechnologyInformation Services
Responsibilities
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements
Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades
Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies
Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution
Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables
Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery
Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity
Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities
Ensure platform performance, data quality, and compliance with security standards
Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI
Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards
Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation
Function as an agent for change in the process optimization and strategic planning for technology and business innovation
Qualification
Required
strong knowledge of web technologies including REST/SOAP APIs, HTML and JavaScript
strong service now development skills
experience with ITSM/ITOM
Five (5) or more years of ServiceNow development or implementation experience
ITIL, COBIT, financial planning, budgeting, business acumen
Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking
Preferred
Service now certifications such as certified application developer, implementation specialist
Familiarity with ITIL and enterprise service management frameworks
Bachelors degree in Computer Science, Information Technology or related field
7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi
Proven experience leading ServiceNow Implementations and custom development
Knowledge of ITIL, DevOps, and Agile Methodologies
Experience in AI/ML driven automation and self service solutions
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase