Technology Lead | Development process generic | UI Design jobs in United States
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IMCS Group · 1 day ago

Technology Lead | Development process generic | UI Design

positionDurham, NC
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Technology Lead with expertise in Genesys for the member and provider contact center area, responsible for creating product roadmaps and managing stakeholder relationships.

Staffing & Recruiting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area
Strong hands-on PO experience in member and provider contact center area
Strong knowledge and work experience on the latest capabilities offered by Genesys
Experience of creating a product roadmap
Candidate should have stakeholder management and conflict resolution skills
Candidate should have strong experience of Genesys contact center workflows

Qualification

GenesysProduct roadmap creationStakeholder managementContact center workflowsConflict resolution

Required

Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area
strong hands-on PO experience in member and provider contact center area
strong knowledge and work experience on the latest capabilities offered by Genesys
Experience of creating a product roadmap
Candidate should have stakeholder management and conflict resolution skills
Candidate should have strong experience of Genesys contact center workflows

Company

IMCS Group

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IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
dateFounded in 2002
location
Irving, Texas, US
people-size201-500 employees
web-link
https://imcsgroup.net

H1B Sponsorship

IMCS Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (33)
2022 (32)
2021 (47)
2020 (82)

Funding

Current Stage
Growth Stage

Leadership Team

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Satish G Kumar
Founder and CEO
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Kathleen Thompson
Diretor Client Partnership
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Company data provided by crunchbase