TekWissen ® · 20 hours ago
Learning and Development Specialist/ Training Analyst/ L&D Specialist
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, and they are seeking a Learning and Development Specialist. The primary responsibility of the role is focused on curriculum development, including the creation of training materials and documentation maintenance, while collaborating with operational areas to identify process gaps and streamline training workflows.
Responsibilities
The primary responsibility of the role is focused on curriculum development including the creation of new quizzes, desk-level procedures, training activities, facilitation guides, computer-based training courses, as well as documentation maintenance
Requires attention to detail, consistency and formatting in MS Word, PPT, and Excel
Ability to digitize training activities and manual processes, especially within MS Forms/Teams
Requires collaboration with operational areas to discuss needs/seek clarification (schedule/conduct meetings, identify process gaps/inconsistencies, draft communication and publish updates)
This role will utilize SharePoint for documentation administration, which includes managing desk-level procedures and requests, tracking training quiz scores and statistics, and identifying/implementing process improvement workflows that will streamline training and documentation
Maintaining and granting access to SharePoint
Creating new document libraries and lists
Uploading documents to SharePoint
Sending out communication alerts for changes
Track statistics from training quizzes
Managing status updates in SharePoint Lists
Review work processes to identify areas for improved efficiency
Understanding and ability to learn integrated tools such as Power Automate, Microsoft Access, and Microsoft Forms
Requires support of department projects and initiatives to ensure training/documentation is aligned with projects and changes to processes
Determine impact on desk level procedures and training activities
Attend meetings as needed and track information for reference
Qualification
Required
Accuracy & Attention to Detail
Collaboration & Stakeholder Engagement
Critical Thinking and Problem Solving
Organized
Excellent Communication Skills
Analytical
Time Management
Digital Collaboration Skills
Accountability & Reliability
Self-Motivated
Adaptability in Remote Environments
Preferred
SharePoint
MS Office Suite (Word, Excel, Visio, PPT, Access)
MS Forms (Quizzes, Attestations, Polls)
Bachelor's Degree Preferred
Company
TekWissen ®
Welcome TekWissen, your premier partner in technology consulting, workforce solutions, payroll services, procurement, managed services, global capability centers, and venture capital support, specifically tailored for startups in the human capital sector.