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CPAmerica, Inc. · 17 hours ago

Learning & Engagement Manager

Gainesville, FL

Full-time

Hybrid

Mid Level

CPAmerica, Inc. is a national trade association of independent CPA firms, and they are seeking a Learning & Engagement Manager who is service-oriented and detail-driven. The role involves managing and improving the operational delivery of learning, webinar, and survey programs to enhance the member experience.

FinanceConsultingFinancial Services

Responsibilities

Managing the day-to-day interface with our third-party Learning Management System (LMS) vendor, including course setup, testing, user access, and issue resolution

Producing and supporting live webinars, including speaker coordination, hosting logistics, and participant support

Ensuring accurate CPE processing, certificates, and compliance documentation for webinars

Owning the operational execution of association-wide and firm-level surveys, including setup, testing, distribution, reminders, and close-out

Supporting data quality and integrity for survey and participation data

Compiling participation metrics and identifying engagement and response trends

Preparing clear summaries and reports to support leadership decision-making

Serving as a primary contact for member inquiries related to learning, surveys, webinars, and CPE

Maintaining documentation and repeatable workflows to ensure consistency and reliability

Coordinating with external vendors and service partners

Qualification

Learning Management System (LMS)Survey toolsData analysisExcelPowerPointMember-focusedSolution-orientedAttention to detail

Required

Bachelor's degree or equivalent experience

Strong proficiency with Excel and PowerPoint

Experience supporting surveys, reporting, data collection, or learning platforms

Strongly member-focused and service-minded

Highly organized with strong attention to detail

Comfortable working with survey tools, participation data, and reports

Curious about what data reveals—but grounded in practical application

Confident interacting with senior professionals

Reliable, responsive, and solution-oriented

Preferred

Familiarity with professional services, education, or association environments is a plus

Company

CPAmerica, Inc.

CPAmerica, Inc., is an association of independent CPA firms, sharing resources and leveraging expertise to further "Improve through Sharing." As a member of Crowe Global, the association expands to more than 130 countries.

Founded in 1978

Gainesville, Florida, USA

11-50 employees

http://www.cpamerica.org

Funding

Current Stage

Early Stage

Leadership Team

Tarena Stanley

Director of Engagement & Partnerships

Recent News

GlobeNewswire

CPAmerica Announces John Lauseng as Chair, Appoints Three New Members to Board of Directors

2026-01-22

The Accountant Online

CPAmerica names Aldrich Group CEO John Lauseng as board chair

2026-01-22

PR Newswire

Nine CPAmerica Member Firms Recognized as the Best of the Best Firms by INSIDE Public Accounting

2025-10-09

Company data provided by crunchbase