Manager, Automation Service Engineering jobs in United States
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Freenome · 17 hours ago

Manager, Automation Service Engineering

Freenome is a rapidly growing company at the forefront of cancer diagnostics, seeking a Manager for Automation Service Engineering. In this role, you will lead a team responsible for laboratory equipment lifecycle management and ensure operational efficiency while adhering to regulatory standards.

BiotechnologyMedical DeviceHealthcareWellnessHealth CareHealth DiagnosticsOncologyPersonal Health
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Lead and Mentor: Guide and develop a team of automation service engineers, fostering a culture of excellence and continuous improvement across R&D/SciOps and Clinical Laboratories
Manage Equipment Lifecycles: Oversee the full lifecycle of laboratory equipment, including installation (IQ/OQ/PQ), maintenance, calibration, and decommissioning, ensuring all processes are compliant and efficient
Ensure Compliance: Work closely with Regulatory Affairs and Quality Assurance to develop and enforce policies that meet all regulatory standards
Troubleshoot and Support: Provide hands-on technical expertise to resolve equipment-related issues, including after-hours and weekend support as needed
Manage Projects: Lead medium-scale projects, from planning to execution, to support the scaling of our laboratory operations
Drive Process Improvement: Implement changes to enhance equipment performance and streamline workflows, collaborating with lab teams to gather feedback and requirements
Continuous Improvement Projects: Sets strategic direction, reviews progress, provides guidance, and priorities to implement process optimization to improve efficiency, throughput and robustness
Equipment Reliability/Sustainment: Focus on extended equipment lifespan through robust maintenance and repair programs to consistently produce accurate and reproducible results

Qualification

Laboratory Equipment ManagementRegulatory ComplianceLab Automation TroubleshootingIT Networking KnowledgeTeam LeadershipProject ManagementAnalytical SkillsProcess ImprovementCommunication Skills

Required

A bachelor's degree in engineering or a scientific discipline, with at least 7 years of related industry experience or equivalent
A minimum of 7 years of combined experience supporting and sustaining laboratory equipment in a regulated production setting
Proven ability to successfully lead, coach, and mentor engineering teams
Strong hands-on experience with troubleshooting and maintaining complex lab automation, especially liquid handling systems
Support training program for automation service engineers with the diverse scientific and technical skills required to support, troubleshoot and improve complex automation systems in a regulated environment
Administrator for Freenome's asset management software program, responsible for overseeing the asset management system
Knowledge of IT networking and automation systems infrastructure to support complex equipment integration

Preferred

Accelerates integration; leads to more robust, scalable, and maintainable systems from the ground up
Transforms the support model from reactive to predictive; significantly reduces unexpected downtime and failure rates
Produce clear, concise, and detailed technical documentation, reports, and presentations
Integrating technology and robotics with software systems to streamline lab workflows, enhance efficiency, and minimize manual intervention
Serve as Tier 1/2 support for infrastructure issues, troubleshooting OS (Windows/Mac), network connectivity, and specialized software

Benefits

Equity
Cash bonuses
Full range of medical, financial, and other benefits

Company

Freenome

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Freenome is a biotechnology company developing blood tests for early cancer detection to improve access to routine screening.

H1B Sponsorship

Freenome has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (11)
2023 (15)
2022 (10)
2021 (7)
2020 (7)

Funding

Current Stage
Late Stage
Total Funding
$1.53B
Key Investors
RocheExact SciencesPerceptive Advisors,RA Capital Management
2025-12-04Acquired
2025-11-17Corporate Round· $75M
2025-08-06Corporate Round· $50M

Leadership Team

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Aaron Elliott
Chief Executive Officer
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Riley Ennis
Co-Founder
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Company data provided by crunchbase