Innovaccer · 1 day ago
3823-Forward Deployed Engineer
United States
Full-time
Remote
Senior Level
5+ years expInnovaccer is a company that empowers healthcare organizations to deliver intelligent and connected experiences through its Healthcare Intelligence Cloud. They are seeking a Forward Deployed Engineer to manage the production environment, solve customer issues, and contribute to core product development. The role involves a mix of engineering, customer interaction, and platform optimization.
Artificial Intelligence (AI)Big DataHealthcareAnalyticsDatabaseHealth Care
Responsibilities
Solve Customer Issues: You are the first line of defense for complex technical escalations. You will triage reported issues, reproduce them in safe environments, and often fix them yourself. Where the fixes require more work, you will translate production data into reproducible test cases, unblocking the offshore team and keeping our velocity high. You aren't just closing tickets; you are solving the root cause of customer pain
Ship Core Product Code: You are a builder. You will contribute to our TypeScript/Node.js backend, writing features and refactoring legacy code. You will ensure that "support" issues translate into permanent engineering fixes
Scale & Optimize: You own the health of the US production environment. You will optimize slow Postgres queries, manage database locking strategies, and build internal tools (like data de-identification pipelines) that allow our global team to ship faster and safer
Be Flexible: You will alternate between solving for high-impact customer needs, core development, and ensuring production health and quality
Qualification
Required
5+ Years of Engineering Experience: You are a strong backend engineer (TypeScript/Node.js) who prefers 'getting your hands dirty' with real-world problems over pure theory
The 'Forward Deployed' Mindset: You enjoy the dopamine hit of solving a burning customer issue. You are comfortable navigating uncertainty, reading logs, and tracing a bug from a customer report down to a specific line of code. You own these issues, taking responsibility for their delivery and customer communication
Operational Fluency: You are at home in a production environment. You understand Postgres internals, inside and out. You can analyze query plans, debug concurrency issues (locking, contention), and optimize data access patterns for scale. You build new metrics and optimize existing ones, you dig into the logs, you optimize for efficiency and reliability
Benefits
Generous Paid Time Off
Best-in-Class Parental Leave
Recognition & Rewards
Comprehensive Insurance Coverage
Company
Innovaccer
Innovaccer provides an AI cloud platform for healthcare data management and analytics.
1001-5000 employees
H1B Sponsorship
Innovaccer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (11)
2023 (7)
2022 (33)
2021 (25)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$654.1MKey Investors
Mubadala Capital VenturesTiger Global ManagementM12 - Microsoft's Venture Fund
2025-01-09Series F· $275M
2025-01-09Secondary Market
2021-12-15Series E· $150M
Leadership Team
Abhinav Shashank
Chief Executive Officer
Kanav Hasija
Co-Founder and Board Member
Recent News
Business Wire
2026-02-04
2026-01-22
Inc42 Media
2026-01-22
Company data provided by crunchbase