RLI Insurance Company · 4 hours ago
Claim Examiner-Ocean Marine
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$58K/yr - $81K/yr
2+ years expRLI Insurance Company is a unique insurance provider focused on delivering exceptional service and results. The Claim Examiner for Ocean Marine will investigate and negotiate marine claims, collaborating with various parties to resolve complex issues and ensure customer satisfaction.
Property & Casualty InsuranceInsurance
Responsibilities
Responsible for investigating and negotiating ocean marine claims to resolution, which includes cargo, hull, P&I, liability and marine property claims
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, surveyors, experts, the special investigation unit, other adjusters, salvors, etc
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis
Conducts and handles claim negotiations with insureds, claimants, and public adjusters
Responds to customer inquiries and makes appropriate decisions
Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas
Collaborate with colleagues in a team environment to resolve complex claims issues
Willingness to travel for claim handling when appropriate
Qualification
Required
Typically requires a bachelor's degree in Business, Insurance, or a related field
2 or more years of relevant insurance related experience preferred, but not required
Must be proactive in initial investigation, claim handling, vendor management (including marine surveyors, engineers, attorneys, salvors, etc.) and resolution of claims
Superior verbal and written communication skills to work effectively with internal and external customers
Strong attention to detail
Strong analytical, investigative, and problem resolution skills
Proactive approach with initial investigation, claim handling, vendor management, and resolution
Working knowledge of the commercial and/or marine industry
Benefits
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses
Company
RLI Insurance Company
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1987-05-08IPO
Leadership Team
Jonathan E. Michael
Chairman & CEO
Gayathri Mariappan
Vice President Information Technology
Recent News
2026-01-05
2025-11-12
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