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Hewlett Packard Enterprise · 1 day ago

HPC Technical Consultant, On-site, Memphis, TN

Memphis, TN

Full-time

Onsite

New Grad, Entry Level

$63K/yr - $145K/yr

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. The HPC Technical Consultant role involves performing on-site repair and maintenance activities on HPC compute, network, and storage hardware, as well as collaborating with team members and managing hardware actions.

Cloud ComputingEnterprise SoftwareCyber SecurityInformation TechnologyData CenterIT ManagementNetwork Security

No H1B

U.S. Citizen Only

Responsibilities

Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware

Review tickets for hardware actions needed and claim for action

Interact with ticket system to document actions taken and pass ticket to next step

Complete training on specialized compute hardware, network, and storage components

Read system documentation and diagrams to identify specified components within system

Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack

Perform hardware actions, e.g. component replacement from spares

Operate hand tools and low-power tools (e.g. battery power screwdriver)

Select proper tools and maintain tools in organized way on site

Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person

Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)

Occasionally assist with system installation activities

Interface with parts inventory manager if applicable

Experience with Motivair and Vertiv CDU

Qualification

HPC hardware maintenanceComputer hardware experienceMechanical aptitudeDatacenter familiarityCustomer Relationship ManagementActive ListeningCritical ThinkingTeam Collaboration

Required

US Citizenship required

HS graduate

Strong mechanical aptitude

Familiarity with hand tools

Experience with computer hardware and datacenters preferred