Level 2/3 Technician jobs in United States
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Kforce Inc · 1 day ago

Level 2/3 Technician

Kforce Inc is seeking a Level 2/3 Technician to provide hands-on support in Delray Beach, FL. The role focuses on delivering technical support for enterprise users and devices while aspiring to grow into Systems or Network Administration.

FinanceConsultingHuman ResourcesEmploymentFinancial ServicesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Provide Tier 1-3 technical support for end users, including desktops, laptops, mobile devices, printers, and peripherals
Troubleshoot and replace PCs, laptops, mobile devices, and related hardware
Perform PowerShell scripting and automation to support system tasks and operational efficiencies
Work directly within the Azure environment, supporting cloud-based systems and services
Build, image, deploy, and maintain workstations and laptops, including remote imaging and updates
Manage hardware lifecycle activities, including upgrades, asset tracking, loaner equipment, inventory management, and hardware disposal
Support new hire onboarding, terminations, relocations, and remote user setups
Configure, support, and troubleshoot Apple iPads and iPhones
Participate in IT support ticket queues, prioritizing and assigning tickets as needed
Support enterprise applications, email, connectivity, remote access, and local/network printing
Execute device updates and patching for desktops, laptops, and mobile devices
Set up and maintain printers, scanners, and other peripherals
Support VOIP / PBX telephony systems and modern communication devices
Assist with network setup and management, applying networking principles and best practices
Work closely with business users to deliver timely, effective technical solutions

Qualification

PowerShell scriptingMicrosoft AzureVOIP/PBX systemsHardware supportNetworking fundamentalsMultitaskingCommunication skillsTime managementProblem-solvingTeam collaboration

Required

Intermediate experience with PowerShell scripting and automation
Hands-on experience working in Microsoft Azure
Experience supporting hardware, peripherals, and mobile devices
Experience with VOIP/PBX telephony systems
Experience supporting users across Tier 1, Tier 2, and Tier 3 environments
Strong understanding of desktop and mobile operating systems, office productivity software, and endpoint management
Knowledge of networking fundamentals, including connectivity, troubleshooting, and best practices
Familiarity with device imaging, patching, asset management, and lifecycle support
Strong multitasking and prioritization skills in a high-volume support environment
Excellent communication and interpersonal skills, able to work with users at all organizational levels
Strong time management and ability to perform under pressure
Resourceful and self-sufficient, with the ability to problem-solve independently while remaining receptive to guidance
Positive, collaborative team-first mindset
Demonstrates initiative, ownership, and accountability
Ability to independently manage projects and tasks from start to finish

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase