The Craneware Group · 18 hours ago
Program Management Manager
United States
Full-time
Remote
Senior Level
5+ years expThe Craneware Group is dedicated to empowering customers with industry-defining insights in healthcare. As the Program Management Manager, you will lead the Program Management team to implement plans and processes that ensure high quality services for 340B customers while overseeing project scope, cost, schedule, and quality.
ConsultingHealthcareSoftwarePharmaceuticalHealth CareManagement Consulting
Responsibilities
Providing leadership to ensure delivery of high‑quality services that meet or exceed customer expectations
Anticipating and identifying barriers to project completion and collaborating with internal teams to resolve issues promptly
Developing best‑practice methods that enhance service efficiency, quality, and profitability
Ensuring team compliance with legal, regulatory, and ethical requirements while managing risk effectively
Assisting in program‑level implementation planning and roadmap execution
Managing team performance, development, recruitment, coaching, and engagement to maintain a high‑performing team
Maintaining and supporting project management tools, including testing system upgrades
Allocating project management resources for new initiatives and maintaining a skills‑based resource matrix
Qualification
Required
Broad understanding of customer operations, regulatory processes, and TCG products
Strong knowledge of project management principles
Solid understanding of 340B and healthcare revenue integrity
Familiarity with healthcare IT standards and hospital/pharmacy workflows
Understanding of Medicare/Medicaid billing
Strategic thinker with the ability to anticipate business needs
Strong leadership, communication, and cross‑functional collaboration skills
Analytical and data‑driven, with strong problem‑solving abilities
Highly customer‑focused with strong coaching and mentoring capabilities
Confident, accountable, organized, and effective at managing change
Proficient in Microsoft Office (intermediate level)
5+ years managing complex, full‑lifecycle projects
2+ years supervisory or management experience
4+ years implementing healthcare‑related products or services
Bachelor's degree or equivalent combination of related experience
Industry recognized project management certification (e.g. PRINCE2, ITIL, CompTIA Project+, PMP)
Preferred
PMP preferred
Company
The Craneware Group
The Craneware Group is a software company that offers automated value cycle solutions, professional and appealing services for healthcare.
Founded in 1999Edinburgh, Edinburgh, City of, GBR
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$6M2011-06-28Post Ipo Equity· $6M
2007-09-13IPO
Leadership Team
Keith Neilson
C.E.O. & Co-Founder
Derek Paterson
CIO
Recent News
2026-02-04
2025-11-01
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