MissionHires · 16 hours ago
Sr. ServiceNow Developer / Platform Engineer
Reston, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $180K/yr
10+ years expMissionHires is partnering with a global leader in internet infrastructure and cybersecurity to hire a Senior ServiceNow Developer / Platform Engineer. In this role, you will own platform strategy, architecture, and end-to-end delivery across various ServiceNow modules, driving innovation and measurable business outcomes.
Artificial Intelligence (AI)Human ResourcesRecruiting
No H1B
U.S. Citizen OnlyHiring Manager
Mariana Escolar
Responsibilities
Lead overall ServiceNow platform architecture and solution design aligned to business goals and best practices
Define and own the ServiceNow platform roadmap ensuring scalability, performance, stability, and audit compliance
Drive end-to-end implementations across Core, ITSM, ITAM, CMDB, SecOps, GRC, TPRM, and related modules
Design and optimize workflows, integrations, and custom modules/apps to extend platform capabilities
Manage platform upgrades and ensure adherence to enterprise security and compliance standards
Provide technical guidance for configuration, customization, scripting, and Service Portal development
Establish technical governance, coding standards, and platform best practices
Create and maintain solution documentation, technical/process knowledge bases, and training materials
Mentor and guide ServiceNow engineers; foster a collaborative, high-performance culture
Partner with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and value
Engage executive leadership to translate objectives into measurable ServiceNow solutions
Coordinate project status, risks, and milestones with ServiceNow team management
Implement DevOps practices for ServiceNow automation and CI/CD where applicable
Continuously improve platform performance and operational efficiency; meet strict deadlines
Stay current on ServiceNow releases and trends; proactively apply new capabilities
Cultivate a safe environment for experimentation and innovation to solve organizational challenges
Qualification
Required
10+ years of hands-on ServiceNow platform development experience with deep expertise in ITSM, ITAM, and CMDB
Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change processes
Proven architecture and design experience including workflows, custom apps, and complex integrations
Demonstrated leadership of technical teams through full project lifecycles on large-scale initiatives
Expert scripting within ServiceNow and Service Portal; strong API/Integration Hub/Spokes integration skills
Ability to balance out-of-the-box vs. custom solutions; understand attribute impacts on functionality
Experience with Agile, Scrum, and Kanban delivery methodologies
Excellent communication skills to present complex technical concepts to business leaders and stakeholders
Must reside within a reasonable commute to Reston, VA or be motivated to relocate prior to start (hybrid 2x/week onsite; remote or delayed relocation not available)
US Citizen or Green Card holder; sponsorship not available
Preferred
Experience with SecOps, GRC, ITOM is a plus
Perl/Python programming in Linux environment is a plus
Bachelor's degree in IT, Business, or related field preferred or equivalent work experience
Preferred certifications: ServiceNow CIS (ITSM, ITAM or similar), CSA, CAD, ITIL v3/v4, Certified Technical Architect (CTA)
Benefits
Stock options
Bonus
ESPP
Comprehensive benefits
Company
MissionHires
MissionHires is an AI hiring platform that provides automated sourcing, screening, and recruitment services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase