ADP · 1 day ago
User Experience Manager, Content and Conversational Design
Roseland, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$80K/yr - $214K/yr
8+ years expADP is a comprehensive global provider of cloud-based human capital management solutions. They are seeking a Manager of UX Content and Conversational Design to lead a team in shaping user-centric experiences across their HCM solutions, ensuring content is inclusive and impactful.
AccountingConsultingPaymentsSoftwareOutsourcingHuman ResourcesBookkeeping and Payroll
Responsibilities
Lead a global team of UX designers, fostering a collaborative and high-performing culture
Discover. Work to uncover unmet needs from the ADP customers
Collaborate. Partner effectively with product management, engineering, and user research to integrate content seamlessly into products and design systems
Foster a creative environment. Establish a culture of collaboration and critique, while measuring the impact of your team’s contributions in an environment where great design work can flourish
Advocate that words matter. Define and implement the UX content vision, ensuring alignment across global platforms
Streamline operations. Ensure efficient content workflows while maintaining quality
Scale what we do. Create governance models and frameworks to support effective content management and compliance
Propel achievement. Measure content performance and optimize content effectiveness
Balance priorities. Manage strategic leadership with strong hands-on UX problem-solving
Advise. Mentor and develop your team to grow and evolve their purpose and mission
Engage in talent activities. Participate in the recruitment and interview process, as the team grows
Qualification
Required
You'll have a Bachelor's degree OR equivalent
5+ years' experience creating sophisticated, yet simple and elegant experiences for enterprise products
5+ years' experience, preferably in an agile environment, working with software product development lifecycle
8+ years of experience in UX content design or related fields, with a minimum of 3 years in a leadership role
Proven success in managing content design and operations within large-scale environments
Strong understanding of UX principles, content strategy, and design systems
Proficiency in tools such as Figma, AI-enabled content tools, content management systems, and knowledge of accessibility best practices
You must demonstrate the ability to successfully manage several large projects simultaneously
You are capable of working hand-in-hand with product team members on requirements and design
You can act as an internal consultant providing business and technical guidance: you're comfortable talking about business models and analytics
You own an exceptional content design portfolio with well-thought-out interactions and content designs across both web and mobile applications
Benefits
Medical
Dental
Vision
Life Insurance
Matched Retirement Savings
Wellness Program
Short-and Long-Term Disability
Charitable Contribution Match
Holidays
Personal Days & Vacation
Paid Volunteer Time Off
And more
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
H1B Sponsorship
ADP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (531)
2024 (386)
2023 (340)
2022 (523)
2021 (342)
2020 (353)
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
2026-02-12
Company data provided by crunchbase