teleNetwork · 23 hours ago
Remote Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$12/hr - $12/hrOneSupport is a company that offers 100% work-from-home opportunities, and they are hiring Customer Service Representatives. The role involves following up on client cases to ensure customers receive the support they deserve, making a genuine difference in their lives.
Cloud ComputingElectronicsSoftwareComputerIT Management
Responsibilities
Follow up on client cases to ensure customers receive support
Provide excellent customer service to clients
Work in a fast-paced environment while multitasking
Qualification
Required
100% work-from-home opportunity
Earn $12/hour starting from day one of training
Opportunity to use Paid Time Off (PTO) after 90 days
Promoting exclusively from within
Willingness to work hard and go the extra mile
Detail-oriented customer service representative
Follow up on client cases
Passion for helping others
Qualified residents of Alabama, Arkansas, Florida, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin
Operating System (OS): Windows 11 or higher – (must be native & activated)
Processor: 2 Core processor needs a 2.0 GHz minimum clock speed OR 4 Core processor needs a 1.6 GHz minimum clock speed
RAM: 3GB or higher
Monitor Size: At least one 15″ or larger monitor
USB headset (Hard-wired, not wireless, recommend ensuring Skype-compatible)
Webcam specifically for your intended work computer (Recommend ensuring Skype-compatible)
A quiet, distraction-free environment for the duration of your shift minus any breaks
DSL, Cable, or Fiber internet only
Internet speeds of at least 2mbps download, 1mbps upload, with ideally less than 100ms ping and jitter
Direct, Ethernet connection to ensure a reliable internet connection
Typing speed of 40WPM with at least 80% accuracy
Sitting or standing at your work station for the duration of your shift minus any breaks
Multitasking capabilities with the ability to react quickly in a fast-paced environment
Ability to follow instructions, research and utilize resources, and adapt to changes in procedures
Regular attendance and punctuality for scheduled shifts
Preferred
Multiple schedules available
Plenty of room for growth in the organization
Paid training provided
Potential $500 bonus after approximately 56 days of employment
Day Shift (Preferred)
Night Shift (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home
Company
teleNetwork
teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.
Founded in 1993
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase