Salesforce · 8 hours ago
Design Program Management, Senior Director - Platform
San Francisco, CA
Full-time
Onsite
Director/Executive
$191K/yr - $321K/yr
12+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a Senior Director of Design Program Management focused on Platform UX to operationalize team collaboration and enhance design delivery processes. This role involves creating frameworks for prioritizing work and managing cross-functional partnerships to align UX with product roadmaps.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareSaaSSoftwareAgentic AICRMSales Enablement
Responsibilities
You will operationalize how our UX team works together, and create rituals and cadences that foster team connection, a shared purpose, and a collaborative design community
You’ll create new processes and frameworks that help Platform UX define, prioritize, and review its work, and then bring this work forward for consumption by Salesforce’s other UX teams
You will become a key partner to other operations leaders such as Headcount Planning, Finance, Technical Program Management (TPM), and other DPM leaders across the organization
You will connect the dots between our product teams’ roadmaps and UX’s priorities and deliverables, helping both groups manage design dependencies and deliver successfully
You’ll liaise with design leadership and build strong partnerships with cross-functional stakeholders
You will proactively seek connections in a complex network across business units seeking optimization and alignment across functions, and own regular communications up, down, and out to assure alignment and clarity of goals
You will manage key cross business unit initiatives that have dependencies on the Platform
Lastly, you’ll be the strategic nerve center for Platform UX’s leadership team, coordinating method and measure reviews, leading the coordination of team events, and driving the teams roadmap of operationally focused goals
Qualification
Required
BS in Business, Computer Science, Engineering, or a related field
At least 12 years experience working in enterprise software in any combination of Design, DesignOps, or PgM roles
Outstanding partnership, interpersonal, and relationship-building skills. The ability to collaborate well in a cross-functional, matrix'd management environment, and work across multiple departments and business units
Proven experience partnering directly with product management and engineering leadership teams, with an understanding of their priorities, constraints, and how UX informs their work streams
Thorough familiarity with how design gets done. Understand what happens when and why, what natural dependencies exist, how to mitigate risks, and when it's OK to be visionary (and when it's not)
Superb communication skills that shine in-person and across multiple mediums. The talent to tell a story, advocate for a project or program, and facilitate understanding to different audiences at whichever level is appropriate
Strong understanding of what it takes to ship software at scale. Experience running projects using agile and/or scrum processes, and understand development team make-ups (i.e., roles, responsibilities, and how they interact)
Ability to learn and master internal project management tools to ensure design work is properly represented and tracked, and contribute new tools and processes to make work more visible to the entire organization
Preferred
Ability to establish credibility and rapport with senior executives, and technical and non-technical team members
An internal compass that points towards ethics and equality, and the conviction to speak up if we stray off-course
Demonstrated ability to influence peers and managers, and build consensus while dealing with ambiguity
Experience running events and programs for internal teams, external customers, or both at the same time!
Experience designing and thinking in systems, not just single-purpose apps
Experience designing for visual page builders, mobile apps, content management systems, app development tools
Project Management Professional (PMP) certification
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
Morningstar.com
2026-02-09
Company data provided by crunchbase